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Extremely slow website when enabling the Grid swatch attribute to display option

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • #440761

    eduardoboeing20
    Participant

    Hello. My homepage and product pages are extremely slow to load, and after doing some tests, I noticed that this problem only occurs when the Grid swatch attribute to display option is enabled.

    Can you help me to fix this problem? I saw that other users here on the forum also had these same problems.

    #440868

    Artem Temos
    Keymaster

    Hello,

    Thank you so much for contacting our support center.

    Could you please disable all plugins that are not related to our theme and provide us your admin and FTP access so we can check it?

    Thank you in advance

    #440878

    eduardoboeing20
    Participant

    Hello. I have disabled all plugins not related to Woodmart.

    It’s the first time I pass this type of access. If I’ve done something wrong, please let me know.

    #441033

    Artem Temos
    Keymaster

    Hello,

    We have fixed this issue on your website. Please, check how it works now.

    Kind Regards

    #441070

    eduardoboeing20
    Participant

    The site is faster now. Thank you very much for your help and excellent support.

    Could you tell me what was done to fix this problem?

    #441079

    Artem Temos
    Keymaster

    We have added an extra layer of cache to the swatches display on the catalog page. This fix will be also included in our next theme update.

    Kind Regards

    #441084

    eduardoboeing20
    Participant

    Nice. Thank you very much!

    #441104

    Artem Temos
    Keymaster

    You are always welcome. Feel free to contact us if you have any further questions.

Viewing 8 posts - 1 through 8 (of 8 total)

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