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Fa-fa icons and actualization

Viewing 8 posts - 1 through 8 (of 8 total)
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  • #169684

    jorgeberumen
    Participant

    The “fafaicons” icons have disappeared from my site and I cannot update the subject since it marks the error: PCLZIP_ERR_BAD_FORMAT (-10): Unable to find End of Central Dir Record signature

    #169688

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    Try to do the following to update the theme:

    1. Go to Dashboard -> WoodMart -> Theme License and deactivate the theme.

    2. Go to Dashboard -> Updates and click on Check Again.

    3. Activate the theme with your purchase code again.

    4. Try to update the theme via Appearance -> Themes or via Dashboard -> Updates.

    If it does not help, make the full backup of your site and update via FTP https://xtemos.com/docs/woodmart/update-theme-2/

    If you need help, provide FTP access to the private area.

    Best Regards

    #171479

    jorgeberumen
    Participant

    Actually i use a SFTP because my site is on amazon lightsail, so i send you a .zip whit all de documents you need to access. The problem about the icons (fa-fa icons) is they dont always display, but i dont know why, some times they display ok but some times they dont display. Please help me to resolve this.

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    #171502

    Hello,

    I am checking your site and see icons. https://gyazo.com/885f01f85d9b7219d48921b6bad262c0 Please provide page URL with the problem.

    Best Regards

    #171723

    jorgeberumen
    Participant

    Not always is working, but in this page the problem is constantly: https://www.valdiviaaccesorios.com/product-category/plata-925/anillos-plata-925/?orderby=date

    #171759

    Hello,

    Please enter the Theme Settings and press “Save” Make sure you have inserted the correct URL in the Dashboard > Settings > General

    Best Regards

    #172836

    jorgeberumen
    Participant
    #172919

    Hello,

    Please provide the site admin access to the private area

    Best Regards

Viewing 8 posts - 1 through 8 (of 8 total)