Facebook and gmail

when I want to log in with facebook or gmail, redirects me to registration, before it did not happen

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I already deactivate the plugins that do not come with the theme and it remains the same … what is the problem?

previously worked correctly

Hello,

Please read and follow the instructions on how to configure Facebook and Google login:

https://xtemos.com/docs/basel/faq-guides-2/configure-facebook-login/

https://xtemos.com/docs/basel/faq-guides-2/configure-google-login/

Best Regards

I told you that it worked correctly and today it no longer allows, redirects to registration, check it please.

Hello,

When I click the Facebook button on your login sidebar I am getting to the Facebook page with the popup to login http://prntscr.com/muz7kj

And the Google the same http://prntscr.com/muz78j

Best Regards

Yes, finish registering so you can see the problem, it will not let you access … directs you to register again.

already disable the unrelated plugins, check what I said please … this did not happen before.

Hello,

Please send us all the settings screens for Google and Facebook.

Best Regards

Good morning… These are the catches

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Are you able to send them in English? At least translate with google translator in google chrome browser.

Thank you in advance.

I better pass you the accesses

Try to add the following PHP code snippet to the child theme functions.php file

add_filter( 'basel_alt_auth_method', '__return_true' );

I already added the code, but when trying to log in via facebook or gmail redirects to the registration page … try it so you can see.

Could you please send us your FTP access so we can check?

Yes

We meant FTP access to the website files, not just admin access.

follow the following route:

Services / CPanel / file manager

I attached some images to you to guide you….

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We see that you didn’t put the code to the functions.php file in the child theme. Please, add the code first.

It is already added and still does not work.

try it yourself…

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Put it at the very end of the file. After the closing bracket }.

Okey, thaks a lot

You are welcome.

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