Home Forums Basel – Premium Template Facebook and gmail

This topic contains 20 replies, has 3 voices, and was last updated by Artem Temos Artem Temos 4 hours, 4 minutes ago.

Viewing 21 posts - 1 through 21 (of 21 total)
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    Posts
  • #111707

    Manuel0211
    Customer

    when I want to log in with facebook or gmail, redirects me to registration, before it did not happen

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    #111716

    Manuel0211
    Customer

    I already deactivate the plugins that do not come with the theme and it remains the same … what is the problem?

    previously worked correctly

    #111737

    Hello,

    Please read and follow the instructions on how to configure Facebook and Google login:

    https://xtemos.com/docs/basel/faq-guides-2/configure-facebook-login/

    https://xtemos.com/docs/basel/faq-guides-2/configure-google-login/

    Best Regards

    #111751

    Manuel0211
    Customer

    I told you that it worked correctly and today it no longer allows, redirects to registration, check it please.

    #111788

    Hello,

    When I click the Facebook button on your login sidebar I am getting to the Facebook page with the popup to login http://prntscr.com/muz7kj

    And the Google the same http://prntscr.com/muz78j

    Best Regards

    #111857

    Manuel0211
    Customer

    Yes, finish registering so you can see the problem, it will not let you access … directs you to register again.

    already disable the unrelated plugins, check what I said please … this did not happen before.

    • This reply was modified 1 week, 6 days ago by  Manuel0211.
    • This reply was modified 1 week, 6 days ago by  Manuel0211.
    #112004

    Hello,

    Please send us all the settings screens for Google and Facebook.

    Best Regards

    #112325

    Manuel0211
    Customer

    Good morning… These are the catches

    • This reply was modified 1 week, 3 days ago by  Manuel0211.
    • This reply was modified 1 week, 3 days ago by  Manuel0211.
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    #112412

    Are you able to send them in English? At least translate with google translator in google chrome browser.

    Thank you in advance.

    #113046

    Manuel0211
    Customer

    I better pass you the accesses

    Private Content Hidden
    #113078

    Try to add the following PHP code snippet to the child theme functions.php file

    add_filter( 'basel_alt_auth_method', '__return_true' );

    #113209

    Manuel0211
    Customer

    I already added the code, but when trying to log in via facebook or gmail redirects to the registration page … try it so you can see.

    • This reply was modified 6 days, 19 hours ago by  Manuel0211.
    #113250

    Could you please send us your FTP access so we can check?

    #113257

    Manuel0211
    Customer

    Yes

    Private Content Hidden
    #113273

    We meant FTP access to the website files, not just admin access.

    #113802

    Manuel0211
    Customer

    follow the following route:

    Services / CPanel / file manager

    I attached some images to you to guide you….

    • This reply was modified 2 days, 19 hours ago by  Manuel0211.
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    #113911

    We see that you didn’t put the code to the functions.php file in the child theme. Please, add the code first.

    #114001

    Manuel0211
    Customer

    It is already added and still does not work.

    try it yourself…

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    #114004

    Put it at the very end of the file. After the closing bracket }.

    #114229

    Manuel0211
    Customer

    Okey, thaks a lot

    #114276

    You are welcome.

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