Facebook login app disabled

Hi team,

My FB login app got disabled, and FB gave me this reason, see https://prnt.sc/nS0GG1LyZAKt

I have correctly set up the app reading your this doc, https://xtemos.com/docs-topic/how-to-configure-facebook-login/

It was all working fine for more than 6 months, then suddenly got disabled. I asked FB support, and they replied me this, https://prnt.sc/o2Ww2Av-Karb

They also send me this screen recording, see https://drive.google.com/file/d/1C5drY6gTs8zbSbl4KCormzlOC5GDqGAY/view?usp=sharing

Is there any change in configuration that needs to be updated so that we can fix the issue, or it is something else?

Thanks!

Hello,

We can’t tell you exactly what’s wrong, because we don’t have access to your website and your Facebook. We can recommend this option to you https://monosnap.com/file/kRbaUv9uPzuC9dsQfC8ooAPkWLX6zj and check by trying to register from your account on which the Facebook application is registered. If these actions do not help, we need access to Facebook and the site.

Kind Regards

[Author]

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