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Facebook My Account Login Issue

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  • #408575

    E-N Admin
    Participant

    Hi,

    I’ve been recently contact by Meta (FB) – We have checked your Website for Facebook login and Facebook login leads to an error page stating as ” Facebook doesn’t provide your email. Try to register manually”. Hence we are unable to complete the review process as Facebook login is not success.

    This issue has only started ocurring. I’m not really sure what caused it, it was working fine previously but now when signing in with Facebook,

    Attaching screencast and attached Image for reference

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    #408644

    Hello,

    I think the issue is with your Facebook login API key, there is something wrong in the Facebook login API app. Please read and follow the instructions here:
    https://xtemos.com/docs-topic/how-to-configure-facebook-login/

    Best Regards.

    #411147

    E-N Admin
    Participant

    THank you that worked.

    The new theme update seem to have messed up our cart icon for desktop – it’s now x10 the size.
    Can you please let me know how to fix this. See image: https://prnt.sc/xH2s3G2QzPa1

    Can you please let me know how to stop updates on the website – I have set to not automatically update but it still does. How can I stop this from updating?

    #411148

    E-N Admin
    Participant

    I’ve just had to temporary change the cart image in the meantime as we can’t have that big cart icon. I’ll change it back after.

    #411257

    Hello,

    We have again put your Icon Image and it is appearing fine: https://ibb.co/xfz4bMj

    The Large Icon Image issue might have occurred on your Site due to Cache because we are noticing Cache Plugin usage on your Site and sometimes this sort of issue occurs because of that.

    Disabling Automatic concern is specifically related to WordPress not Theme.

    So, here is a detailed Article bearing information on how you can disable the Automatic Update on your Site. Kindly, check this: https://www.wpbeginner.com/wp-tutorials/how-to-disable-automatic-updates-in-wordpress/

    Note: It is not an official Article from the Theme end but an Article that would help you understand the Automatic Update disabling concern.

    Best Regards

Viewing 5 posts - 1 through 5 (of 5 total)