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Failed Payment Processing returning $0 amount

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  • #78281

    ricksconcepts
    Participant

    When attempting to process a transaction for the second time due to a failed payment it shows on the screen that there is $18.78 needing to process via a debit card but once you enter in the information and hit “Pay for Order” it declines it.

    When I look at the merchant screen for the payment processor it’s showing a $0 amount was attempted. Not sure if the disconnect is with the processor, Woo, or the site.

    I’ve tried switching themes and it still didn’t work.

    Any thoughts?

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    #78320

    Hello,

    Please check the issue on one of the default themes to understand if our theme causes the problem.

    Best Regards

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