Failed Payment Processing returning $0 amount

When attempting to process a transaction for the second time due to a failed payment it shows on the screen that there is $18.78 needing to process via a debit card but once you enter in the information and hit “Pay for Order” it declines it.

When I look at the merchant screen for the payment processor it’s showing a $0 amount was attempted. Not sure if the disconnect is with the processor, Woo, or the site.

I’ve tried switching themes and it still didn’t work.

Any thoughts?

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Hello,

Please check the issue on one of the default themes to understand if our theme causes the problem.

Best Regards

[Author]

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