Fancy Product Design Plugin Loading Error!

Hi
we use fancy product design plugin when we open our site on mobile device and personalized product product image and plugins settings not come true how we can fix this issue

video here

video

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Hello,

Could you please send us a video that demonstrates how it works with the default theme so we can see the difference?

Kind Regards

normally must work like this sometimes make error like before i send video

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Do you have the error with our theme only? Please, check with the default theme also.

Kind Regards

yes yours theme error just i think css or js some problem cus not correct load product lightbox page

Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?

Thank you in advance

sure

Please, disable all extra plugins that are not related to our theme temporarily.

we can’t cancel all the site may break

In this case, you need to create a staging development copy of your website. There, you will be able to do such kind of experiments without any harm to your production website.

Kind Regards

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