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Fancy Product Design Plugin Loading Error!

Viewing 12 posts - 1 through 12 (of 12 total)
  • Author
    Posts
  • #420062

    Wolf Dizayn
    Participant

    Hi
    we use fancy product design plugin when we open our site on mobile device and personalized product product image and plugins settings not come true how we can fix this issue

    #420071

    Wolf Dizayn
    Participant

    video here

    #420073

    Wolf Dizayn
    Participant

    video

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    #420082

    Artem Temos
    Keymaster

    Hello,

    Could you please send us a video that demonstrates how it works with the default theme so we can see the difference?

    Kind Regards

    #420087

    Wolf Dizayn
    Participant

    normally must work like this sometimes make error like before i send video

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    #420089

    Artem Temos
    Keymaster

    Do you have the error with our theme only? Please, check with the default theme also.

    Kind Regards

    #420097

    Wolf Dizayn
    Participant

    yes yours theme error just i think css or js some problem cus not correct load product lightbox page

    #420098

    Artem Temos
    Keymaster

    Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?

    Thank you in advance

    #420101

    Wolf Dizayn
    Participant

    sure

    #420102

    Artem Temos
    Keymaster

    Please, disable all extra plugins that are not related to our theme temporarily.

    #420105

    Wolf Dizayn
    Participant

    we can’t cancel all the site may break

    #420107

    Artem Temos
    Keymaster

    In this case, you need to create a staging development copy of your website. There, you will be able to do such kind of experiments without any harm to your production website.

    Kind Regards

Viewing 12 posts - 1 through 12 (of 12 total)