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FAQ and Newsletter popup not working in mobile view
- This topic has 6 replies, 4 voices, and was last updated 6 years, 6 months ago by Eric Watson.
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May 24, 2018 at 10:22 pm #59428
inmanojkumarParticipantHi team,
can you please help me in this,
http://www.crazyhanger.com/en/faqs/ this is not responsive in mobile view, also Newsletter popup (i kept in footer) is not working and it throws me error message. I have attached screenshot for both the issues.Attachments:
You must be logged in to view attached files.May 25, 2018 at 7:23 am #59477
Bogdan DonovanKeymasterHi,
1. Try to add the following code snippet to the Custom CSS area in Theme Settings to fix tabs responsive issue.
@media (min-width: 768px) { body.wpb-js-composer .vc_tta.vc_tta-tabs .vc_tta-panel-heading { display: none; } } @media (max-width: 768px) { body .vc_tta.vc_general.vc_tta-style-classic.vc_tta-tabs .vc_tta-tabs-container { display: none; } body .vc_tta.vc_general.vc_tta-style-classic.vc_tta-tabs .vc_tta-panel-heading { display: block; } body.wpb-js-composer .vc_tta.vc_general.vc_tta-style-classic.vc_tta-tabs .vc_tta-panel-body { display: none !important; } body.wpb-js-composer .vc_tta.vc_general .vc_tta-panel.vc_active, body.wpb-js-composer .vc_tta.vc_general .vc_tta-panel.vc_active .vc_tta-panel-body { display: block !important; } }
2. Try to remove your href link from menu item https://gyazo.com/f8905f560ac935997c6f7259613f2a2a and replace it with
#
.Regards
May 28, 2018 at 9:23 am #59961
inmanojkumarParticipantHi Team,
FAQ section issue resolved, but the Newsletter popup in mobile is still not working.. i replaced href with #. Please help me out.Few more doubts:
1) How to add “shipping details” below account details in Checkout page?
2) how to connect Instagram in my home page. it shows me errorMay 28, 2018 at 9:32 am #59962
inmanojkumarParticipantTeam, correction in above request..
FAQ section issue resolved, but the Newsletter popup in mobile is still not working.. i replaced href with #. Please help me out.
Few more doubts:
1) How to add “shipping details” in checkout page, currently i can see only *Billing* details..
2) how to connect Instagram in my home page. it shows me errorMay 28, 2018 at 1:22 pm #60016
Elise NoromitMemberHello,
Please check the option “Hide for mobile devices” http://prntscr.com/jnlnet theme settings > Shop > Promo popup
1/ Make sure you have set shipping like this http://prntscr.com/jnljck and http://prntscr.com/jnlkrl
2. Are you adding via Instagram element? Have you added your username http://prntscr.com/jnllk6
Best Regards
June 1, 2018 at 7:58 am #60701
inmanojkumarParticipantYes..i gave my username in instagram settings and still it shows error msg in homepage..can u please check and let me know what i need to do?
June 1, 2018 at 8:52 am #60711
Eric WatsonParticipantHello,
Please, update the theme to the latest version firstly.
Regards
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