Home Forums WoodMart – Premium Template FAQ and Newsletter popup not working in mobile view

This topic contains 6 replies, has 4 voices, and was last updated by Eric Watson Eric Watson 1 year ago.

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  • #59428

    inmanojkumar
    Customer

    Hi team,
    can you please help me in this,
    http://www.crazyhanger.com/en/faqs/ this is not responsive in mobile view, also Newsletter popup (i kept in footer) is not working and it throws me error message. I have attached screenshot for both the issues.

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    #59477

    Hi,

    1. Try to add the following code snippet to the Custom CSS area in Theme Settings to fix tabs responsive issue.

    @media (min-width: 768px) {
    body.wpb-js-composer .vc_tta.vc_tta-tabs .vc_tta-panel-heading {
    		display: none;
     }
    }
    
    @media (max-width: 768px) {
    body .vc_tta.vc_general.vc_tta-style-classic.vc_tta-tabs .vc_tta-tabs-container {
    		display: none;
    }
    	
    body .vc_tta.vc_general.vc_tta-style-classic.vc_tta-tabs .vc_tta-panel-heading {
    	display: block;
    }
    	
    body.wpb-js-composer .vc_tta.vc_general.vc_tta-style-classic.vc_tta-tabs .vc_tta-panel-body {
    		display: none !important;
    	}
    	
    body.wpb-js-composer .vc_tta.vc_general .vc_tta-panel.vc_active, body.wpb-js-composer .vc_tta.vc_general .vc_tta-panel.vc_active .vc_tta-panel-body {
    		display: block !important;
    	}
    }

    2. Try to remove your href link from menu item https://gyazo.com/f8905f560ac935997c6f7259613f2a2a and replace it with #.

    Regards

    #59961

    inmanojkumar
    Customer

    Hi Team,
    FAQ section issue resolved, but the Newsletter popup in mobile is still not working.. i replaced href with #. Please help me out.

    Few more doubts:
    1) How to add “shipping details” below account details in Checkout page?
    2) how to connect Instagram in my home page. it shows me error

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    #59962

    inmanojkumar
    Customer

    Team, correction in above request..

    FAQ section issue resolved, but the Newsletter popup in mobile is still not working.. i replaced href with #. Please help me out.

    Few more doubts:
    1) How to add “shipping details” in checkout page, currently i can see only *Billing* details..
    2) how to connect Instagram in my home page. it shows me error

    #60016

    Hello,

    Please check the option “Hide for mobile devices” http://prntscr.com/jnlnet theme settings > Shop > Promo popup

    1/ Make sure you have set shipping like this http://prntscr.com/jnljck and http://prntscr.com/jnlkrl

    2. Are you adding via Instagram element? Have you added your username http://prntscr.com/jnllk6

    Best Regards

    #60701

    inmanojkumar
    Customer

    Yes..i gave my username in instagram settings and still it shows error msg in homepage..can u please check and let me know what i need to do?

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    #60711

    Hello,

    Please, update the theme to the latest version firstly.

    Regards

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