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Fatal error

Viewing 10 posts - 1 through 10 (of 10 total)
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  • #284999

    johnny10
    Participant

    Hi,

    After update becomes some fatal errors (my logs direct admin):

    Backend fatal error: PHP Fatal error: require_once(): Failed opening required ‘/home/vsbdsbee/domains/wayway.pl/public_html/eshop/wp-content/plugins/js_composer/include/autoload/vc-pointers-backend-editor.php’ (include_path=’.:/opt/alt/php74/usr/share/pear’) in /home/vsbdsbee/domains/wayway.pl/public_html/eshop/wp-content/plugins/js_composer/include/classes/core/class-vc-manager.php

    #285023

    Artem Temos
    Keymaster

    Hello,

    Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand is it our theme issue or not?

    Regards

    #285030

    johnny10
    Participant

    Hello,

    By the Twenty Twenty-One theme everything is all right.
    It seems like Woodmart theme cause fatal errors.

    #285040

    Artem Temos
    Keymaster

    Hello,

    Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?

    Thank you in advance

    #285088

    johnny10
    Participant

    Hi,

    Plugins had been disabled.
    Admin access is in the private area.

    #285103

    Artem Temos
    Keymaster

    We don’t see any fatal errors on your website. How to reproduce the problem on your website?

    #285110

    johnny10
    Participant

    For example – portfolio (samochody) – edit Nissan Patrol 2001 3.0 158KM. Some edit conetent in the images gallery cause system inactivity.

    #285111

    Artem Temos
    Keymaster

    We don’t see any errors there as well https://gyazo.com/a5c1d313052b2545b1dc4eff6f8b8d30

    #285115

    johnny10
    Participant

    At the moment works, but I don’t know what happend in the future.
    Can you do in Portfolio Thumbnails position like in products Bottom (horizontal carousel)?

    #285321

    Artem Temos
    Keymaster

    The portfolio single project is built with Elementor and doesn’t have such a gallery as the product page. That is why this option is not available there.

Viewing 10 posts - 1 through 10 (of 10 total)