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Fatal error
- This topic has 7 replies, 2 voices, and was last updated 3 years, 4 months ago by
Elise Noromit.
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October 14, 2021 at 2:37 pm #325216
IgnacioabmParticipantHello, excuse my english. Some time ago I had this error, I decided to update the template a couple of weeks ago, but now it came out again, please your help.
Fatal error: Uncaught Error: Call to undefined function woodmart_needs_header() in /home/stskdibw/public_html/wp-content/themes/woodmart/header.php:23 Stack trace: #0 /home/stskdibw/public_html/wp-includes/template.php(730): require_once() #1 /home/stskdibw/public_html/wp-includes/template.php(676): load_template(‘/home/stskdibw/…’, true, Array) #2 /home/stskdibw/public_html/wp-includes/general-template.php(48): locate_template(Array, true, true, Array) #3 /home/stskdibw/public_html/wp-content/themes/woodmart/page.php(11): get_header() #4 /home/stskdibw/public_html/wp-includes/template-loader.php(106): include(‘/home/stskdibw/…’) #5 /home/stskdibw/public_html/wp-blog-header.php(19): require_once(‘/home/stskdibw/…’) #6 /home/stskdibw/public_html/index.php(17): require(‘/home/stskdibw/…’) #7 {main} thrown in /home/stskdibw/public_html/wp-content/themes/woodmart/header.php on line 23
October 14, 2021 at 4:40 pm #325242
Elise NoromitMemberHello,
Thank you very much for choosing our theme and for contacting us.
Please, provide your site admin access (insert the site credentials into the Private content block under the message area) and confirm the permission for plugins deactivation, switching to the parent. This testing may take up to 15 minutes. You would better make the full backup of your site.
Best Regards
October 14, 2021 at 5:55 pm #325252
IgnacioabmParticipantExcuse my English. I confirm the permissions to activate or deactivate plugins,
ThanksOctober 14, 2021 at 11:54 pm #325299
Elise NoromitMemberHello,
Please make the full backup of your site and update the theme as well as all the related plugins. In addition, please update the other plugins as well if the problem persists, please let us know.
Best Regards
October 15, 2021 at 2:30 am #325318
IgnacioabmParticipantHello there,
We have disabled all all plugins and the error persists. The following is displayed:Fatal error: Uncaught Error: Call to undefined function woodmart_needs_header() in /home/stskdibw/public_html/wp-content/themes/woodmart/header.php:23 Stack trace: #0 /home/stskdibw/public_html/wp-includes/template.php(730): require_once() #1 /home/stskdibw/public_html/wp-includes/template.php(676): load_template(‘/home/stskdibw/…’, true, Array) #2 /home/stskdibw/public_html/wp-includes/general-template.php(48): locate_template(Array, true, true, Array) #3 /home/stskdibw/public_html/wp-content/themes/woodmart/page.php(11): get_header() #4 /home/stskdibw/public_html/wp-includes/template-loader.php(106): include(‘/home/stskdibw/…’) #5 /home/stskdibw/public_html/wp-blog-header.php(19): require_once(‘/home/stskdibw/…’) #6 /home/stskdibw/public_html/index.php(17): require(‘/home/stskdibw/…’) #7 {main} thrown in /home/stskdibw/public_html/wp-content/themes/woodmart/header.php on line 23
October 15, 2021 at 12:07 pm #325440
Elise NoromitMemberHello,
Please update the theme and let us know if the problem remains.
Best Regards
October 15, 2021 at 4:23 pm #325517
IgnacioabmParticipantI have version 6.1.4 installed and the problem persists
October 15, 2021 at 4:32 pm #325519
Elise NoromitMemberHello,
Please update the theme to the 6.1.5 version.
Let us know if the problem presists.
Best Regards
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