Fatal error

hi guys,

my hosting provided this fatal error message for my website:

Stack trace:
#0 {main}
thrown in /home/kxpabzb/public_html/wp-content/themes/woodmart/index.php on line 11
[10-Mar-2023 08:28:58 UTC] PHP Fatal error: Uncaught Error: Call to undefined function get_header() in /home/kxpabzb/public_html/wp-content/themes/woodmart/index.php:11

asking on how to fix this thank you.

Hello,

Please, disable all plugins that are not related to our theme and provide us with your admin access. We will log in and check what is wrong there. You can leave only the following plugins that are required for our theme:
WoodMart core
WooCommerce
Elementor/WPBakery page builder

Thank you in advance

hi see below

Hello,

Of course, we can check this on your staging website. Could you please clarify where exactly we can find this error on this website?

Kind Regards

this is what they said:

In this case, we need your FTP access so we can open this file and check the error.

see below

Hello,

You had some custom PHP code in the wp-config.php file which caused some errors. We commented this code and now your website works correctly. Please, check this from your end and let us know.

Kind Regards

[Author]

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