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Fatal error:
- This topic has 11 replies, 3 voices, and was last updated 7 years, 4 months ago by
Artem Temos.
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June 22, 2018 at 7:17 am #64222
gingernasserParticipantFatal error: Call to undefined method Redux::getSections() in /homepages/4/d478642411/htdocs/clickandbuilds/Warriorgrrrls/wp-content/themes/basel/inc/admin/init.php on line 63
June 22, 2018 at 7:58 am #64236
Elise NoromitMemberHello,
Thank you very much for choosing out the theme and contacting us.
Please provide your site admin access and FTP access.
Best Regards
June 22, 2018 at 1:58 pm #64326
gingernasserParticipantJune 22, 2018 at 2:33 pm #64332
Elise NoromitMemberHello,
Please check your site admin access I cannot login and deactivate your login attempts plugin for a while
Best Regards
June 22, 2018 at 5:53 pm #64374
gingernasserParticipantNew support login information:
June 22, 2018 at 8:28 pm #64395
Artem TemosKeymasterWe don’t see this error on your website now. Could you please check it?
June 22, 2018 at 9:17 pm #64410
gingernasserParticipantYes, I know the error isn’t there right now. That’s because I backed the template out. When I activated BASEL this error occurred. I had to back it all off so that I could create and admin access account for you.
Current template is Voice. Please activate Basel and see the error.
June 23, 2018 at 12:15 pm #64476
Elise NoromitMemberHello,
As soon as we have activated all the necessary plugins in Appearance > Install plugins error has gone. Now everything works well. Please check.
Best Regards
June 26, 2018 at 6:34 pm #64925
gingernasserParticipantHi Elise,
I no longer get the error, but I cannot make anything work in the template. I tried to update and page and the menu without success.
I think that this theme may not fit my needs at this time, as I don’t have the time to work through making this work.
Can you please provide refund details for me?
I would also be interested in knowing if you have any customization services available and what that might cost.June 26, 2018 at 7:56 pm #64934
Artem TemosKeymasterYes, you can request a refund on ThemeForest and we will accept it.
June 27, 2018 at 8:36 pm #65157
gingernasserParticipantCan you please put my website back to rights? My home page is all fubar’d now when I got back to the original theme…
June 28, 2018 at 6:37 am #65188
Artem TemosKeymasterSorry, what do you mean?
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