Home Forums Basel support forum Fatal error:

Fatal error:

Viewing 12 posts - 1 through 12 (of 12 total)
  • Author
    Posts
  • #64222

    gingernasser
    Participant

    Fatal error: Call to undefined method Redux::getSections() in /homepages/4/d478642411/htdocs/clickandbuilds/Warriorgrrrls/wp-content/themes/basel/inc/admin/init.php on line 63

    #64236

    Hello,

    Thank you very much for choosing out the theme and contacting us.

    Please provide your site admin access and FTP access.

    Best Regards

    #64326

    gingernasser
    Participant
    #64332

    Hello,

    Please check your site admin access I cannot login and deactivate your login attempts plugin for a while

    Best Regards

    #64374

    gingernasser
    Participant

    New support login information:

    #64395

    Artem Temos
    Keymaster

    We don’t see this error on your website now. Could you please check it?

    #64410

    gingernasser
    Participant

    Yes, I know the error isn’t there right now. That’s because I backed the template out. When I activated BASEL this error occurred. I had to back it all off so that I could create and admin access account for you.

    Current template is Voice. Please activate Basel and see the error.

    #64476

    Hello,

    As soon as we have activated all the necessary plugins in Appearance > Install plugins error has gone. Now everything works well. Please check.

    Best Regards

    #64925

    gingernasser
    Participant

    Hi Elise,

    I no longer get the error, but I cannot make anything work in the template. I tried to update and page and the menu without success.

    I think that this theme may not fit my needs at this time, as I don’t have the time to work through making this work.
    Can you please provide refund details for me?
    I would also be interested in knowing if you have any customization services available and what that might cost.

    #64934

    Artem Temos
    Keymaster

    Yes, you can request a refund on ThemeForest and we will accept it.

    #65157

    gingernasser
    Participant

    Can you please put my website back to rights? My home page is all fubar’d now when I got back to the original theme…

    #65188

    Artem Temos
    Keymaster

    Sorry, what do you mean?

Viewing 12 posts - 1 through 12 (of 12 total)