Home Forums Basel support forum Fatal Error Message

Fatal Error Message

Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • #111940

    sakellos
    Participant

    Hi, recently moved my site onto web from local and everything was running smoothly until the site showed me:

    Fatal error: Allowed memory size of 41943040 bytes exhausted (tried to allocate 32768 bytes) in

    I went on to the forum listing and looked at ways to amend this. First I contacted my host provider to increase my PHP memory, they increased it to 256mb. Still got a fatal error message. Then I disable all the plugins that are not related to the theme, still get a fatal error message.

    My host provider said that it had something to do with the theme and I should contact the theme developer. I really do love this theme and the way my site is laid out, please help!

    Thank you.

    #111941

    Artem Temos
    Keymaster

    Hello,

    Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?

    Thank you in advance

Viewing 2 posts - 1 through 2 (of 2 total)