Fatal Error undefined function is_shop()

Hi there, I love this theme! It’s been incredibly easy to setup and customize. Our new site looks amazing (edventureslab.com).

The problem we are having is adding new users. Each time we add a new author, administrator or anyone, when they click on the link to log into their WordPress account, the get a fatal error.

Here’s the error:

Fatal error: Call to undefined function is_shop() in ../public_html/wp-content/themes/basel/inc/classes/Layout.php on line 109

Not finding solutions. Please help.

Hello,

Thank you for contacting us. We are very happy that you are satisfied with Basel 🙂

Could you please provide us your admin access and link to the page where we can see this problem?

Regards

If I set you up as an admin, you’ll experience exactly the error every new user is experiencing. Is there an email address I can use?

Just place login and password to the Private Content field.

Hi there, I provided the info requested but haven’t heard back. Any update on this?

Hello,

Where did you provide the info? We don’t see it in the topic. Try to send it again.

Hi there, info provided in private.

Thank you. We entered your site and see the error. We will try to find the solution ASAP.

As a workaround try to replace the following line of code in the file inc/woocommerce.php

if ( in_array( 'woocommerce/woocommerce.php', apply_filters( 'active_plugins', get_option( 'active_plugins' ) ) ) ) {

with this one

if ( function_exists( 'is_shop' ) && in_array( 'woocommerce/woocommerce.php', apply_filters( 'active_plugins', get_option( 'active_plugins' ) ) ) ) {

I made the suggested change but still receive a fatal error.

Fatal error: Call to undefined function is_shop() in /home/edventureslab/public_html/wp-content/plugins/woocommerce-tm-extra-product-options/include/class-tm-extra-product-options.php on line 816

Is this a theme or plugin issue?

Now it is woocommerce-tm-extra-product-options plugin’s error. Try to disable it or contact their developers for help.

Ok, will do. Thanks for your help.

You are welcome 🙂

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