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Fatal error when strying to save frontpage after making changes

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  • #63285

    Yamess
    Participant

    Hi,

    I have some issues
    1st issue: since I installed Yoast Seo Premium plugin. I cannot save my homepage after making changes, it returns a fatal error that I don’t understand. I tried with the WordPress theme Twenty Seventeen and it works properly. Can You please check it for me I’ve attached a screenshot in order to see the error.
    2nd issue: Check on the picture I attached, the WPbakery shortcodes are showing up on product hover. and that only happens on the second page of the product tab, on the first page it’s hidden but I don’t understand why it’s showing up the second page.

    CAN YOU PLEASE HELP ME FIX THESE ISSUES? The site is live by the way

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    #63294

    Artem Temos
    Keymaster

    Hi,

    1. Try to add the following PHP code snippet to the child theme functions.php file to fix this

    function whb_get_settings() {
    	if ( ! is_object( whb_get_header() ) ) return array();
    	return whb_get_header()->get_options();
    }

    2. Be sure that you write your short description for products without any shortcodes. They are not supported in sections like our product tabs or quick view that are loaded with AJAX.

    Kind Regards

    #63295

    Yamess
    Participant

    The 1st issue has been fixed with the code you provided, thank you.
    But for the second issue, none of the products has a short description, so it should not be the cause of the issue

    #63346

    Artem Temos
    Keymaster

    Strange, could you please provide us your FTP access so we can check where those shortcodes are coming from?

    #63382

    Yamess
    Participant

    Okay here is my login:

    #63401

    Artem Temos
    Keymaster

    You can set Hover content option to none in Theme Settings -> Shop -> Product styles to fix this problem.

Viewing 6 posts - 1 through 6 (of 6 total)