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Favicon not secure

Viewing 15 posts - 1 through 15 (of 15 total)
  • Author
    Posts
  • March 2, 2020 at 7:16 am #177317

    mrvintervind
    Participant

    Hello, I have SSL on my website but as fast I use and upload and activate favicon the site turns insecure in Firefox. (not in Chrome, Safari). But as fast I delete it and use the default tree icon it works.
    How do I solve this? I tested deleted, re-uploaded icons etc.

    March 2, 2020 at 8:04 am #177327

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    I have visited your website and the favicon is working absolutely fine on my end with SSL. Please disable server caching, deactivate cache plugin, clear browser cache and check back.

    Screenshot for Clarification: https://ibb.co/v16Rgnk

    Best Regards.

    March 2, 2020 at 8:09 am #177333

    mrvintervind
    Participant

    Hello, ok I removed the favicon yesterday. Put it back, so check again in Firefox.

    March 2, 2020 at 9:01 am #177343

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Please provide with admin panel login details of the website to check it myself and help you out accordingly.

    Best Regards.

    March 4, 2020 at 3:54 pm #177902

    mrvintervind
    Participant

    Hello I did sent privately login information for some days ago. Please get back what the problem is.

    March 5, 2020 at 6:32 am #177988

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    The login details you sent were for the other website. Please provide with correct admin panel details to check it myself and help you out accordingly.

    Best Regards.

    March 9, 2020 at 7:45 am #178688

    mrvintervind
    Participant

    Hello, I did send it last week but did not hear anything?

    March 9, 2020 at 7:52 am #178689

    mrvintervind
    Participant

    Down below are login

    March 9, 2020 at 9:04 am #178706

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Your provided WP Admin Login details are not correct/working still.

    Please see the private content area.

    Best Regards.

    March 9, 2020 at 9:55 am #178728

    mrvintervind
    Participant

    Test again, tested by myself and it works.

    March 9, 2020 at 10:40 am #178745

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Please go to Appearance >> Customize and set the site Identity Icon from there as per your requirements: https://ibb.co/s5Pt8Yt save changes and check your site after removing the browser cache.

    Best Regards.

    March 9, 2020 at 12:23 pm #178775

    mrvintervind
    Participant

    Hello, but I just get a white screen after I choosed an image.

    March 9, 2020 at 12:26 pm #178777

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Can you please check it once with activating the WordPress default Theme Twenty Twenty, just to make it sure that this is not the Theme issue.

    Best Regards.

    March 9, 2020 at 12:28 pm #178778

    mrvintervind
    Participant

    Tried the same problem…

    March 9, 2020 at 1:30 pm #178794

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Now this make sure that this is not the Theme but your WordPress issue, Please contact WordPress support and ask why site identity FavIcon option is not working on your site with the default WordPress Theme Twenty Twenty, They will provide you the best possible solution for it or ask them to solve it for you, once it will work fine with the default WordPress Theme then it will automatically will work fine with our Theme as well.

    Thanks for your understanding.

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