Home Forums WoodMart – Premium Template Favicon not updating

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This topic contains 9 replies, has 2 voices, and was last updated by Elise Noromit Elise Noromit 1 month ago.

Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • #119864

    Ciaran
    Customer

    Hi, I’m having problems updating my site favicon. I have removed my old favicon and cleared all caches and uninstalled any plugins that don’t come with woodmart. If I can have assistance with this, please

    Private Content Hidden
    #119878

    Hello,

    Navigate to Appearance > Customize > Site identity and change the favicon.

    Best Regards

    #120185

    Ciaran
    Customer

    Hi, thank you for your reply. Unfortunately, the favicon won’t update. I may have edited some file that stops this from updating as I set up woodmart on a staging site and it updates straight away. Would you have a fix for this? Or I can provide amdin details.

    #120204

    Hello,

    Deactivate all the plugins not related to the theme and try again. I cannot log in http://prntscr.com/nez6lb

    Best Regards

    #120271

    Ciaran
    Customer

    Hi, please find the account details in private message.

    Kind regards Ciaran

    Private Content Hidden
    #120294

    Hello,

    I am checking your site, it works http://prntscr.com/nf8o1n Please clean your cache.

    Best Regards

    #120325

    Ciaran
    Customer

    Hi, I have cleared the cache. No luck, unfortunately. I think the issue may be after I restored a backup of my site. Maybe a directory or file that is missing that effects uploads or changes to certain files, but I’m not sure.

    #120341

    Hello,

    Is this proper favicon which I show on the screenshot? Do you want to change it? Or you just do not see it?

    Best Regards

    #120345

    Ciaran
    Customer

    Hi, yes that worked. Thank you so much. Have you any idea why it wouldn’t update in
    > customize
    > Favicon image
    > upload
    ?

    #120384

    Hello,

    Favicon is just set there. If you have any questions please feel free to contact us.

    Best Regards

Viewing 10 posts - 1 through 10 (of 10 total)

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