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Featured image accordion not working

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  • #555395

    johnxpl
    Participant

    I want to upload a featured image in some of my posts but the featured image functionality is not working.

    I click on it and it just doesn’t open.

    Same for “discussion” and “page properties”.

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    #555585

    Hello,

    Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site and then check the issue. I am sure your issue will be solved. Then Activate the 3rd party plugins one by one and check which plugin is creating the issue for you.

    Otherwise, if the issue still exists then keep the 3rd party plugins deactivated and share the wp logins details so i will check and give you a possible solution.

    Best Regards.

    #555598

    johnxpl
    Participant

    Hello,

    I have followed your instructions but the problem persists.

    Check the extra information tab

    Thanks

    #555682

    Hello,

    I have visited your site and edited the post and the featured image accordion is working fine.
    Screenshot for clarification:
    https://ibb.co/Jj8mxsb

    Check back your site after completely clearing the browser cache and check the issue.

    Best Regards.

    #555755

    johnxpl
    Participant

    Hello,

    I confirm that it works fine.

    Thanks

    #555853

    Most Welcome!!!.

    I’m so happy to hear you are pleased with the Theme and Support. XTEMOS strives to deliver the best customer experience, and it makes our day to hear we have accomplished that.

    We count ourselves lucky to have you as a customer. You can always reach us at any time. We are always here to help you.

    Thanks for contacting us.
    Have a great day.

    Topic Closed.
    Best Regards.

Viewing 6 posts - 1 through 6 (of 6 total)

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