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Few issues
- This topic has 8 replies, 2 voices, and was last updated 1 year, 10 months ago by
Elise Noromit.
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AuthorPosts
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March 22, 2023 at 1:18 am #453209
RDParticipantHello,
1. I can’t select variations. any idea how to fix it?
2. after adding a product to the wishlist I can’t see the number indicator next to the icon on the header. why?
3. I am using on my site Hebrew lang but many things are still in hebrew. any way to translate it without using a plugin? (so also on the next update I will still keep the translations)thanks.
March 22, 2023 at 6:18 am #453244
Elise NoromitMemberHello,
Thank you very much for choosing our theme and for contacting us.
Please deactivate all the plugins except these ones:
Slider Revolution
WPBakery Page Builder or Elementor
Woodmart Core
Contact Form 7
MailChimp for WordPress
WooCommerce
Safe SVGIf the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.
In case, the problem remains, even after all the plugins are deactivated, provide your site admin access (insert the site credentials into the Private content block under the message area) and confirm the permission for plugins deactivation, switching to the parent or default theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.
Best Regards
March 22, 2023 at 11:39 am #453291
RDParticipantHello,
I did everything you wrote but it did not fixed the issue.March 26, 2023 at 5:17 pm #454224
Elise NoromitMemberHello,
Sorry for the delay.
1. You created attribute slugs in Hebrew and slug should be in Latin letters only.
2. Please disable hiding the count in the Header builder for the Wishlist: https://gyazo.com/d1f82ddb40f805198d39ff5a89fc538d
3. You need to translate the stings with WPML > Strings Translation, if you have untranslated text, please provide the page URL and screen of the block.
If you have any questions please feel free to contact us.
Best Regards
March 28, 2023 at 12:59 am #454604
RDParticipantthanks for the answers.
I saw you have a file for the translation that I can translate online.
can we use this file in order to translate the site without buying additional plugin?thanks.
March 29, 2023 at 2:10 am #454975
Elise NoromitMemberHello,
We have a set of translation for free Loco translate, you can use these files, please note they were provided by site owners and we cannot guarantee 100% correctness of the translation.
If you have any questions please feel free to contact us.
Best Regards
May 3, 2023 at 9:07 pm #464223
RDParticipantHello,
I am trying to translate using WPML but it’s not working.
for example: I would like to translate this text: “search for products” when I am searching for that string it’s not finding anything.please help.
May 3, 2023 at 9:36 pm #464226
RDParticipantnever mind… I found how…
thanks anywayMay 4, 2023 at 12:05 am #464270
Elise NoromitMemberYou are welcome! We are here to help.
Wish you a wonderful day!
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