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Few issues

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  • #453209

    RD
    Participant

    Hello,
    1. I can’t select variations. any idea how to fix it?
    2. after adding a product to the wishlist I can’t see the number indicator next to the icon on the header. why?
    3. I am using on my site Hebrew lang but many things are still in hebrew. any way to translate it without using a plugin? (so also on the next update I will still keep the translations)

    thanks.

    #453244

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    Please deactivate all the plugins except these ones:

    Slider Revolution
    WPBakery Page Builder or Elementor
    Woodmart Core
    Contact Form 7
    MailChimp for WordPress
    WooCommerce
    Safe SVG

    If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    In case, the problem remains, even after all the plugins are deactivated, provide your site admin access (insert the site credentials into the Private content block under the message area) and confirm the permission for plugins deactivation, switching to the parent or default theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

    Best Regards

    #453291

    RD
    Participant

    Hello,
    I did everything you wrote but it did not fixed the issue.

    #454224

    Hello,

    Sorry for the delay.

    1. You created attribute slugs in Hebrew and slug should be in Latin letters only.

    2. Please disable hiding the count in the Header builder for the Wishlist: https://gyazo.com/d1f82ddb40f805198d39ff5a89fc538d

    3. You need to translate the stings with WPML > Strings Translation, if you have untranslated text, please provide the page URL and screen of the block.

    If you have any questions please feel free to contact us.

    Best Regards

    #454604

    RD
    Participant

    thanks for the answers.
    I saw you have a file for the translation that I can translate online.
    can we use this file in order to translate the site without buying additional plugin?

    thanks.

    #454975

    Hello,

    We have a set of translation for free Loco translate, you can use these files, please note they were provided by site owners and we cannot guarantee 100% correctness of the translation.

    If you have any questions please feel free to contact us.

    Best Regards

    #464223

    RD
    Participant

    Hello,
    I am trying to translate using WPML but it’s not working.
    for example: I would like to translate this text: “search for products” when I am searching for that string it’s not finding anything.

    please help.

    #464226

    RD
    Participant

    never mind… I found how…
    thanks anyway

    #464270

    You are welcome! We are here to help.

    Wish you a wonderful day!

Viewing 9 posts - 1 through 9 (of 9 total)

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