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Filter disappears caused by a certain event
- This topic has 11 replies, 2 voices, and was last updated 2 years, 8 months ago by
Elise Noromit.
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May 27, 2022 at 10:30 am #379266
CYCLEPROParticipantHello,
Excuse me! Can you please help to check what is the problem if every time returns to the previous directory, filter disappears. see a screen record please!
Best regards,
Attachments:
You must be logged in to view attached files.May 28, 2022 at 10:18 pm #379572
Elise NoromitMemberHello,
Filters reset when you reload the page. You can test the shop page; select the attributes, then reload the page, and all the filters would reset.
If you have any questions please feel free to contact us.
Best Regards
June 1, 2022 at 7:05 am #380357
CYCLEPROParticipantHello,
I know what you mean, but We don’t want it disappears when returns to the previous page. How to do please.
Best Regards
June 1, 2022 at 3:43 pm #380536
Elise NoromitMemberHello,
Please add this code to the Theme Settings > Custom CSS > Global:
.filters-area.always-open { display: block !important; }
Best Regards
June 2, 2022 at 4:00 am #380667
CYCLEPROParticipantHello,
Thank you!
Although this method is feasible, another problem has arisen. After returning to the previous page, the filter cannot be clicked.Best Regards
June 3, 2022 at 4:04 am #380942
Elise NoromitMemberHello,
We will fix it in the nearest update. Sorry for the inconvenience.
If you have any questions please feel free to contact us.
Best Regards
June 6, 2022 at 4:52 am #381327
CYCLEPROParticipantHello,
Yeah, that’s will be terrific if you will fix it by next update, We are here to expecting, however, there is another related issue hope you fix it together next time regarding to color checkboxs’ √ what won’t disappear as it is unchecked, this will obscure users a lot, please see a screenshot, thank you!Best Regards
Attachments:
You must be logged in to view attached files.June 6, 2022 at 7:54 pm #381503
Elise NoromitMemberHello,
Thanks. I have submitted this to our development department.
Best Regards
June 7, 2022 at 12:45 pm #381621
Elise NoromitMemberHello,
Could you kindly describe the actions step by step to reproduce the issue: “there is another related issue hope you fix it together next time regarding to color checkboxs’ √ what won’t disappear as it is unchecked, this will obscure users a lot, please see a screenshot”
Best Regards
June 8, 2022 at 4:04 am #381800
CYCLEPROParticipantHello,
I mean it shouldn’t keep displaying the symbol “√” after a color option was checked and then unchecked. you can test the filter on my shop page, thanks!
Best Regards
June 11, 2022 at 12:27 am #382499
Elise NoromitMemberHello,
We are sorry for the deley. I have submitted the issue to the development department and we get back to you soon.
Best Regards
June 13, 2022 at 3:56 pm #382814
Elise NoromitMemberHello,
Sorry for the delay.
Please add this code to the Theme Settings > Custom CSS > Global:
.wd-product-filters li:not(.chosen) a:focus .filter-swatch.with-bg:after { opacity: 0; } .wd-product-filters li:not(.chosen) a:hover .filter-swatch.with-bg:after { opacity: 1; }
We will fix that in our nearest update.
Best Regards
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