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Filter Do Not Work Properly

Viewing 7 posts - 1 through 7 (of 7 total)
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  • #446231

    scrub_support
    Participant

    Dear Support,

    I am facing an issue where certain colors don’t show up at all and others when clicked do not show the products that should. I will also attach a video of a strange bug.

    #446233

    scrub_support
    Participant

    Screenshots
    Video: https://we.tl/t-GbmI2DaOce

    • This reply was modified 1 year, 1 month ago by scrub_support. Reason: Added wetransfer link
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    #446799

    Luke Nielsen
    Keymaster

    Hello,

    I would like to request confirmation regarding the permission to switch to the parent/default theme and disable third-party plugins. Once we have completed our testing, we will enable all settings back to their original state.

    Looking forward to collaborating with you!

    Kind Regards

    #447730

    scrub_support
    Participant

    Unfortunately, I will now be able to do this, I will troubleshoot it by myself.

    Thank you Luke.

    #447748

    Luke Nielsen
    Keymaster

    Hello,

    Ok. Understood.

    Please feel free to reach out to me if you have any further questions.

    Kind Regards

    #448084

    scrub_support
    Participant

    Hello,

    Can you take a look at this Luke?
    The wishlist icon is normal on the archive page but changes and appears off-centered on the product pages.

    Best regards,
    Stergios

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    #448687

    Luke Nielsen
    Keymaster

    Hello,

    I would like to request confirmation regarding the permission to disable third-party plugins. Once we have completed our testing, we will enable all settings back to their original state.

    Looking forward to collaborating with you!

    Kind Regards

Viewing 7 posts - 1 through 7 (of 7 total)