Filter on mobile version and other bug

Hello,

I have 2 questions.
1. The filter on the mobile version isn’t working properly. I can not scroll in the filter and the filter is not aligned with the edge. How can I make the scroll bar work again and ensure it’s neatly aligned with the edge? I can’t find where to edit it.
2. There’s a large white patch between the filter and my products, but I don’t know where it’s come from.

Thankyou in advance.

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Hello,

Unfortunately, I am unable to visit your site at the moment due to a protected password. Please share your Site WP-ADMIN Login details in the Private Content field so that we can check this concern on your Site and help you out accordingly.

Best Regards

–

Hello,

01. I have checked your site, and the filter off-canvas popup is displaying correctly and can be scrolled without any issues on mobile devices.

See Screenshot for clarification: https://postimg.cc/LY70kWVw

02. The large white space between the filter and the products is coming from your Product Archive Layout built with Elementor. Please edit the Product Archive Layout and check the Responsive settings of the relevant container. Adjust or remove the margin and padding values to eliminate the extra spacing.

Further, you can read more about the Layout Builder here: https://xtemos.com/docs-topic/woodmart-woocommerce-layout-builder/

Best Regards

Hello,

Thanks for checking. It looks as though the bugs are still there for me. I haven’t added any padding to the layout. Also, the menu doesn’t scroll for me and is slightly off-screen, even though there’s no padding there either. See the video for clarification.

Kind regards,
Lars

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[Aizaz Imtiaz Awan]

Hello,

First of all, update the new version of the theme “WOODMART WordPress NEW: 8.5.5 RELEASED”, update the required plugin, and check the option.
https://xtemos.com/docs-topic/update-the-theme/

If the issue remains, please temporarily disable the custom Product Archive layout and check whether the issue persists. You can do this by navigating to > WoodMart > Layouts and disabling the Product Archive layout.

Please let us know the results.

Best Regards

• This reply was modified 2 weeks, 4 days ago by Aizaz Imtiaz Awan.

Hello,

I have updated woodmart and temporarily disabled the custom product archive layout, but the problem still persists..

Manage to fix it! It was due to a sticky transformer in the sidebar. Thanks for the help.

Sounds Great! that your issue has been solved.

I’m so happy to hear you are pleased with the Theme and Support. XTEMOS strives to deliver the best customer experience, and it makes our day to hear we have accomplished that.

We count ourselves lucky to have you as a customer. You can always reach us at any time. We are always here to help you.

Thanks for contacting us.
Have a great day.

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Best Regards.

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