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Filter woocommerce not working
- This topic has 6 replies, 2 voices, and was last updated 1 year, 3 months ago by Aizaz Imtiaz Awan.
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AuthorPosts
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January 12, 2023 at 10:05 pm #434924
paolo_romanParticipantHi, orderby price doesn’t work. Why?
ThanksJanuary 13, 2023 at 2:42 am #434940
paolo_romanParticipantI trie to regenerate transient, i tried to add filter to use meta_value_enum, it still not working.
January 13, 2023 at 3:27 pm #435034
Aizaz Imtiaz AwanKeymasterHello,
Firstly, your WoodMart Core plugin wasn’t updated to the latest version so we updated that.
Secondly, the default WooCommerce Price Filter is getting selected and showing results on your Site but the result isn’t correctly showing. We are seeing multiple third party Plugins enabled on your Site. Could you please once try deactivating all the third party Plugins on your Site remaining the Theme required ones activated. If the issue gets resolved, then reactivate them one by one to see which Plugin is causing the issue.
If somehow issue still persists, then please take complete Backup of your Site first, then provide us the permission to completely debug your Site which includes deactivating all the third party Plugins and removal of on-Site Customization changes too, so that we can thoroughly check this issue on your Site and assist you accordingly.
Best Regards
January 15, 2023 at 11:05 pm #435363
paolo_romanParticipantI did it. It still not working.
January 16, 2023 at 1:53 pm #435514
Aizaz Imtiaz AwanKeymasterHello,
The Sorting Filters that aren’t working on your Site are the default WooCommerce end sorting filters. So, could you please once check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront activated on your Site to understand is it our theme issue or not?
Because at your Test Site, we aren’t facing such issues. Here is the Shop page URL from Test Site: https://blackpearlspro.com/woodmart_support/shop/
Best Regards
January 16, 2023 at 2:02 pm #435521
paolo_romanParticipantI try with another theme and with all plugins deactivated, it still not working.
Order by price doesn’t work neither in admin product tab..I don’t why.. maybe the format of the price in the database? Dot or comma?
Thanks
January 16, 2023 at 5:00 pm #435568
Aizaz Imtiaz AwanKeymasterHello,
Now as you mentioned, it clears the fact that it is not a Theme level issue on your Site.
You might need to contact the WooCommerce Support in this regard. They will guide you better with this.
Best Regards
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