filter working incorrectly

Hi,
I added filter (by country), and it displaying incorrectly results.
here on left side filter by country.
http://www.eden4u.co.il/?product_cat=sofas-set
I have approx. 40 products of Poland (Польша), but I see only 2.
see attachment

“country” I added as attribute of product

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Hello,

Could you please check how it works with some default WordPress theme like twentysixteen to understand is it our theme issue or not?

Regards

I installed 27 theme , but do not see filter by country
thx

and I have other few themes. this filter is not appearing (by country). I guess, this is filter of WoodMArt

Filter by attribute is a default WooCommerce functionality. Use the standard widget on default theme and check how it works.

which widget of WoodMart do you recommend to use?

now I use widget of WoodMart, plz, see attachment
WoodMart Woocommerce Layered Nav

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It is one and the same widget but for different attributes. Please, check standard WooCommerce product filters widget instead.

ok, added.
standard woocommerce filter shoes 81
http://www.eden4u.co.il/?product_cat=salon_sofas

and WoodMart 53 products
picture in attachment

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and here
http://www.eden4u.co.il/?product_cat=sofas
18 : 1

Please, send us your FTP access so we can investigate what is wrong with it.

ftp

Hello,

Unfortunately, we can not log in. Check the data.

Kind Regards
XTemos Studio

ftp to site

plz, delete picture of previous message asap

changed

We still can’t connect with this data.

I’ll ask hosting company tomorrow. I enter by ftp normally. probably because from abroad

Hi, this is answer (for abroad)
“ftp.cpanel.livedns.co.il:160”

We see that filters are identical now https://gyazo.com/e0e176168ef97bd83e2c07a136c45c4b

don’t know why it normalized. I’ll check for few next days

Hello,
sorry, but once again, here
http://www.eden4u.co.il/?product_cat=stagra

I see in filter (on left) – “fast shipping” – “быстрая доставка” – 3 items, but in reality must be “0”.

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same here
http://www.eden4u.co.il/?product_cat=stagra&filter_%d0%be%d0%bf%d1%86%d0%b8%d1%8f-%d0%ba%d1%80%d0%be%d0%b2%d0%b0%d1%82%d0%b8=%d1%81-%d0%ba%d1%80%d0%be%d0%b2%d0%b0%d1%82%d1%8c%d1%8e

With bed – 41 items, but in reality 43 items.
your opinion?
thx

We can’t access your admin dashboard and FTP.

also here
http://www.eden4u.co.il/?product_cat=living_room

2 products – Poland, but in filter – one

in private content
ftp + pass

if don’t succeed enter by ftp, plz inform

FTP is still not working. Please, check.

I’ll ask provider. may be once again ftp url has changed

provider asking me what’s error?
can you put printscreen, plz?

Here is a screenshot http://prntscr.com/pa4sig

provider said, connection must be “active”.
can you try?

https://www.smarterasp.net/support/kb/a346/how-to-setup-filezilla-to-use-passive-or-active-mode.aspx

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