Filters & Compare doesn't work properly on FrontEnd

Hi,
Filters & Compare functions doesn’t work properly on FrontEnd.

To verify what could went wrong I’ve uninstalled all the plugins except Woocommerce and Woodmart and the problem still occurs.
The Filters – e.g. the Price filter allows you to change the range of the prices but then it doesn’t show the products from chosen range…
The Compare – allows you to add products to Compare list, but when you click on Compare list to see the products you only get info that the Compare list is empty.

Could you please help me?

Best,

Robert

PS Please find in private content some more details about the problem.

Please find attached the print screen once again – because the file size was too big and it couldn’t be attached to the previous message.

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Hello,

First of all thanks for choosing our Theme, we are glad to be you in the WoodMart WordPress family :-).

I saw the screenshot you attached.

1) I have tried to login to your website but i am unable to login because the username is missing in the credentials you provided. Please provide with admin panel login details to check it myself and help you out accordingly.

2) I have visited your site. It seems that you are using the compare button on the header to show the products you added to compare.

Please Go to >> Woodmart >> Header Builder >> Compare Button.

Screenshot for Clarification: https://www.screencast.com/t/eNExDDmbgh
Result: https://www.screencast.com/t/P0OMlwhOw

Best Regards.

Please find attached the login and password.

Please try to log in now (using given by me, in private comment, credentials) and please let me know what could I do to repair the Filters and the Compare function.

In addition, to your message, I’m not using Compare function in the header (I have checked it twice – also Dashboard -> Woodmart -> Header Builder…

PS
I’ve contacted already today with Woocommerce support and they confirmed that I should find solution with Woodmart Support.

Hello,

1) I have fixed the price filter issue on your website. Now it’s working absolutely fine on my end. Please clear the cache and check back. I have disabled the ajax shop from Theme Settings >> Shop.

Video for clarification: https://gofile.io/?c=908CaU

2) Please make sure that you have not enabled any of the server cache on your site, please check with your hosting provider and first remove and then deactivate all sorts of server cache and finally check your site after removing the browser cache.

Best Regards.

The site still isn’t working properly…

1) The price filters – please choose some price BELOW 400 PLN and check that it doesn’t work at all…

2) The Compare function – still doesn’t work.

Please help me with this issue.

Please look at the private message but please also check my response (above) from February 4, 2020 at 5:31 pm before you’ll continue to work over this topic.

Let’s suspend the ticket for a moment because now I know that Woodmart is not working with Woocommerce Bookings (bookable products) and probably this is the reason I had described problems.

Hello,

Sound’s Good!!

That you found the plugin caused an issue on your site, Please do not use that plugin, or try to contact plugin Author for this issue.

Let us know if there’s anything else we can do for you! You can always reach us at any time. We are always here to help you.

Have a wonderful day.

Topic Closed.
Best Regards.

[Author]

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