Home Forums WoodMart support forum Filters Doesn’t appear or not working | Attribute swatches Wrong Algin

Filters Doesn’t appear or not working | Attribute swatches Wrong Algin

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #441872

    Hi, we deal with the following problems.

    1. Attribute swatches in shop page are aligned at the left and it should be aligned in the center. Problem appeared suddenly without know exactly when.
    https://www.screencast.com/t/e0LTIWxLlxc

    2. Filters doesn’t work or appear in most of the pages.
    As you can see in the video at the top left, where the breadcrumbs are it should appear filters. Also you can see that a lot of products has attributes.
    https://www.screencast.com/t/Etw1Ekcb
    Filters worked fine until before. suddenly stopped appear.

    We tried to deactivate all the plugins but still the same.
    So please help

    #442321

    Hello,

    Please, confirm the permission for plugins deactivation, and switching to the parent theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

    Best Regards

    #442681

    i confirm

    #443413

    Hello,

    As soon as I deactivated the plugins, I see the attributes are aligned: https://gyazo.com/08e7d37459de315eb264cd74ae9778ee

    I see the Dokan plugin, most likely on the ocean pages filters do not appear.

    Please make the full backup of your site and check the issue on the Storefront theme to detect if our theme causes the problem. Storefront is a free theme developed by WooСommerce.

    Best Regards

    #443505

    Just before deactivated the plugins the problem was fixed by the new theme update.
    So the problem fixed.
    Thanks

    #443753

    You are welcome! We are here to help.

    Wish you a wonderful day!

Viewing 6 posts - 1 through 6 (of 6 total)

The topic ‘Filters Doesn’t appear or not working | Attribute swatches Wrong Algin’ is closed to new replies.