Filters not working with WP Rocket – What should I exclude?
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Hi,
Filters in product archives are not working with WP Rocket enabled on MOBILE. I know I might have to exclude the filters from ‘Exclude unused CSS’ or somewhere else, but I can’t find what. Can you help me with that?
Hello,
Please disable any plugins that are not directly related to our website’s theme and provide us with your admin access details. We will log in to your account and investigate the issue. Please ensure that you only keep the following plugins that are necessary for our theme to work correctly:
– WoodMart core
– WooCommerce
– Elementor/WPBakery Page Builder
Thank you in advance.
Hi,
The thing is: I know it is because of WP Rocket and I want to exclude the filters. However, I don’t know what CSS name, class or ID I should exclude in WP Rocket.
Can you point me in the right direction?
It has no relation to CSS. If filters don’t work correctly, then there is some issue with JS scripts. That is why we need to check this on your website.
OK, thanks for you message. Then I need to excluded JavaScript files from JavaScript deferred loading in WP Rocket, I think.
Can you help me with the URL or a keywords of the JavaScript file that is responsible for the filter?
It should work without any exclusions. You can check on our demo for example.
Hi, I still have the issue (filters not working on mobile). I’ve tried everything. I hope it’s possible for someone to check it for me. I created a staging site with the issue and will share the credentials in private.
Hello,
Please disable all plugins that are not related to our theme temporarily so we can check this on your website.
Kind Regards
.
