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Firefox bug
- This topic has 7 replies, 2 voices, and was last updated 1 year, 6 months ago by Aizaz Imtiaz Awan.
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September 29, 2022 at 5:10 pm #409339
anton-4132ParticipantHello,
If we load our homepage in Firefox on mobile the paddings of the hero don’t show up:
https://ignition.bewebtest.nl/
How can we fix this?September 30, 2022 at 12:40 pm #409503
Aizaz Imtiaz AwanKeymasterHello,
Your website is not working.
Screenshot: https://gyazo.com/c0a33c06e373994e80ac3e1d22d312c6
Best Regards
October 3, 2022 at 1:37 pm #409933
anton-4132ParticipantIts live again, can you check it out?
There is also a second bug:
If we check the image gallery, there are only 4 images: https://ignition.bewebtest.nl/product/tuneplus-4-a-v-fiat-tc/
But if i click the arrow to the right in the image itself there is a 5th image shown. We want to show that image in the carousel on the left as well..October 3, 2022 at 2:45 pm #409966
Aizaz Imtiaz AwanKeymasterHello,
1. I have just checked your site on my personal mobile phone on Firefox browser and the paddings are working perfectly fine for me, please watch this video I have captured for you: https://www.veed.io/view/54efc790-a7c6-441b-8a82-d473ca8cca27/showcase?sharingWidget=true
And if I did not understand it, then please share the screenshot of your issue for my better understanding.
2. I have checked the particular page and found the issue on that page, then I tried to Log in to your site but your provided Login details are not correct, and It seems that it is your site any third party plugin conflict issue, Please try to disable all the third party plugins on your site and check back and if the issue will still persist then please remain all the third party plugins deactivated on your site and share the correct/working WP Admin Login details and provide me the permission to debug your site which includes deactivating all the third party plugins and on site Customziation as well so tha t will further look into it for you on your site.
Note: Please take the complete backup of your site first.
Regards Xtemos.
October 3, 2022 at 4:18 pm #410024
anton-4132ParticipantPlease check the difference with the paddings on a other browser. And the deactivating of other plugins doesnt change a thing about the seconds problem. Check the private content for a new password.
October 4, 2022 at 12:13 pm #410324
Aizaz Imtiaz AwanKeymasterHello,
1- We have checked the Padding concern in real-time Mobile view in Firefox as well as other browsers (i.e. Chrome) and the Paddings were appearing fine. See the following video for reference: https://www.veed.io/view/a22cdb1b-c610-41f2-bdff-4a572aa3b262/
2- Regarding this second concern, we have created a Test Product on your Site with 5 Images in total to see if the issue is appearing Sitewide for all Products. But on the Test Product, the Images are appearing fine in Thumbnail as well as in the center slider. Here is the Product URL: https://ignition.bewebtest.nl/product/test-product/
On your shared Product URL, it seems to be a height issue we suppose because when we changed the positions of Gallery Images for these specific Products of yours, the 5 Images were appearing in Thumbnail by then but the Last Image was half appearing in Thumbnail because of excessive height. The Images we uploaded on Test Product are of standard WooCommerce size. So, you can try uploading resized Images in this Product and then check back the issue again.
Best Regards.
October 7, 2022 at 11:18 am #411600
anton-4132ParticipantPlease check the difference between chrome and firefox. I attached a image of how the margens should be. This is not shown in you screenrecording.
Attachments:
You must be logged in to view attached files.October 7, 2022 at 3:25 pm #411735
Aizaz Imtiaz AwanKeymasterHello,
Sorry, but I did not see any paddings in both chrome or firefox browsers. Do you want to add the paddings for the slider in mobile in both browsers?
Chrome Browser: https://ibb.co/YPDCytc
Firefox Browser: https://ibb.co/hyTRj7XBest Regards.
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