footer above picture remove or change

Hi wensen32,

It looked well on my end, please purge cache and check again https://ibb.co/KVKdKHL

Regards,

Hi there! Could you help me with the size for the mobile menu? I’m trying to adjust the drop-down menu space, but I’m having trouble because the sizes for desktop changed. Thanks so much!

Attachments:

You must be logged in to view attached files.

Hi wensen32,

You set min-height to dropdown menu https://ibb.co/FVZq0Kf

Please edit it via Elementor > switch to Mobile Editing and remove it.

Regards,

Thanks so much ，would you please help me more with Attachment issue ?

Have a great day

Thanks so much ，would you please help me more with Attachment issue ?

Attachments:

You must be logged in to view attached files.

Hi Hung Pham, could you please help me with the headers? the headers are missing for the home pages, it is very strange. it happened two days ago and I backed up and solved, now disappeared again automatically.
Could you please check this?

Attachments:

You must be logged in to view attached files.

Hi wensen32,

For more 2 questions, everything worked perfectly on my end.

You should Purge cache from plugins / CDN / browsers and check agains.

Regards,

Yes, the header is up and running! I’ve checked in different browsers, but I’m not sure what’s going on. Thanks so much for your help!

I’m on the hunt for an expert to help with speed optimization. It would be amazing if your team or any partners could lend a hand with this. Thanks so much!

Attachments:

You must be logged in to view attached files.

Hi wensen32,

Our theme is optimized for speed and should not significantly slow down your website. However, it’s possible that your website’s performance is affected by the content you have added. For instance, the use of too many plugins, large unoptimized images, or other resources can slow down your website.

We recommend that you remove any unnecessary plugins and install a JS & CSS optimization plugin such as WP Rocket. Our guide on how to optimize your website using our themes can be found here: https://xtemos.com/wordpress-performance-optimization-the-ultimate-guide-in-2021/.

If you have any further questions, please don’t hesitate to reach out.

Kind regards

thanks so much for your kind help , i tried with wprocket ,rocketCDN many plugins , the 10web are best fit in ,
desktop are ok ,mobile needs to optimize more …

thanks so much again for your great help

Have a great day

Hi Hung Pham

Would you please let me know how to delete the slider ，thanks so much for your great help

Vincent

Attachments:

You must be logged in to view attached files.

Hi wensen32,

1. I checked the PageSpeed report and it displays good results https://pagespeed.web.dev/analysis/https-cashmerecustom-com/cboo9vsakw?form_factor=mobile

General site speed depends on many factors, not just on the theme, but our theme is fully optimized.
Google Pagespeed (and now GTmetrix) scores with 20-50 points for mobile performance for 99% of websites built with WordPress.

2. In order to enable / disable Sliders post type, please go to Theme Settings > Others and disable Enable custom slider option.

Regarding Sidebars, there is no such an option like Sliders, unfortunately.

If you have any other questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Best Regards,

Hi Hung Pham :

Good day With warm hearts. I hope this message meets you in good time.Would you please help me with the following issues?
1> Header are missing on some pages
2>adjust <the templates for all products > middle of the mobiles screen , I have tried and failed.

thansk so much your help again

Attachments:

You must be logged in to view attached files.

Hi Hung Pham
we fixed the header issues , thanks so much again for your help

Great day

Hi wensen32,

Glad to hear your issue has been resolved. Keep us in mind for future questions and concerns, we’re always here to help!

Regards,

Hi Hung Pham :

Good day With warm hearts. I hope this message meets you in good time.Would you please help me with the

templates for all products , it should be middle of the mobiles screen , this is not fixed yet ,

thansk so much your help again

Attachments:

You must be logged in to view attached files.

Hi wensen32,

Thanks for your patience.

1. Header

You set Overlap to the header, in case you don’t want to use it, please create new header without overlap then go to Theme Settings > Single product > Single product and you can set custom header for single product via Custom single product header dropdown.

2. Arrows

To assist you in the best possible manner, I kindly ask that you please provide me temporary wp-admin info (wp-admin URL, username, password) to the Private Content area, this will allow me to thoroughly investigate and address your concerns more efficiently.

Regards,

Hi thanks so much for your mail please check the access at private content ,

Hi wensen32,

Thanks for your patience.

Admin credential is incorrect, please check again.

Regards,

thanks so much for your help , i did new password ,please check now ,

thanks again for your help

Hi wensen32,

It still doesn’t work, please double check https://ibb.co/B3HRChF

Regards,

Hi Hung Pham ,thanks so much again for your help

can you try again with this

Attachments:

You must be logged in to view attached files.

Hi wensen32,

Thanks for details.

You are using Elementor Pro to build single product layout, when I deactivated it, the arrows look better https://ibb.co/GcQT1Qh

Please edit the layout > switch to Mobile editor > and remove left value https://ibb.co/SsgbrbR

Regards,

Hi Huang Pham :

I can’t thank you enough for all your help! You were my absolute rock every time I needed help!

thanks again and have a great day

Vincent

Hi wensen32,

Glad to hear your issue has been resolved. Keep us in mind for future questions and concerns, we’re always here to help!

Regards,

Hi Huang Pham

Could you please help me how to do that < the slider are done by slider revolution and is it possible convert to woodmart theme slider , so i can delete the slider revolution ,in order to get good speed for mobile >

thanks so much again for your help

Attachments:

You must be logged in to view attached files.

Hi wensen32,

There is no such option to do that. You need to rebuild sliders from stratch.

Regards,

Hi Huang Pham :

yes , i have rebuilt and ok now , also i have tried to rebuilt the products layout and the more issues comes .would you please help me with this ? thanks so much in advance and more information in private section and attachment .

can`t get in which is built by your theme template layout, it shows errer

Hi wensen32,

Please describe in more details, this will allow me to thoroughly investigate and address your concerns in a more efficient.

Regards,

Please check the attachment, when I click the edit the layout it come this screenshot.

Attachments:

You must be logged in to view attached files.

[Author]

Posts