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footer above picture remove or change

Viewing 20 posts - 61 through 80 (of 80 total)
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  • #606158

    Hung Pham
    Keymaster

    Hi wensen32,

    It looked well on my end, please purge cache and check again https://ibb.co/KVKdKHL

    Regards,

    #606644

    wensen32
    Participant

    Hi there! Could you help me with the size for the mobile menu? I’m trying to adjust the drop-down menu space, but I’m having trouble because the sizes for desktop changed. Thanks so much!

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    #606783

    Hung Pham
    Keymaster

    Hi wensen32,

    You set min-height to dropdown menu https://ibb.co/FVZq0Kf

    Please edit it via Elementor > switch to Mobile Editing and remove it.

    Regards,

    #607282

    wensen32
    Participant

    Thanks so much ,would you please help me more with Attachment issue ?

    Have a great day

    #607285

    wensen32
    Participant

    Thanks so much ,would you please help me more with Attachment issue ?

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    #607497

    wensen32
    Participant

    Hi Hung Pham, could you please help me with the headers? the headers are missing for the home pages, it is very strange. it happened two days ago and I backed up and solved, now disappeared again automatically.
    Could you please check this?

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    #607553

    Hung Pham
    Keymaster

    Hi wensen32,

    For more 2 questions, everything worked perfectly on my end.

    You should Purge cache from plugins / CDN / browsers and check agains.

    Regards,

    #607679

    wensen32
    Participant

    Yes, the header is up and running! I’ve checked in different browsers, but I’m not sure what’s going on. Thanks so much for your help!

    I’m on the hunt for an expert to help with speed optimization. It would be amazing if your team or any partners could lend a hand with this. Thanks so much!

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    #607764

    Hung Pham
    Keymaster

    Hi wensen32,

    Our theme is optimized for speed and should not significantly slow down your website. However, it’s possible that your website’s performance is affected by the content you have added. For instance, the use of too many plugins, large unoptimized images, or other resources can slow down your website.

    We recommend that you remove any unnecessary plugins and install a JS & CSS optimization plugin such as WP Rocket. Our guide on how to optimize your website using our themes can be found here: https://xtemos.com/wordpress-performance-optimization-the-ultimate-guide-in-2021/.

    If you have any further questions, please don’t hesitate to reach out.

    Kind regards

    #607766

    wensen32
    Participant

    thanks so much for your kind help , i tried with wprocket ,rocketCDN many plugins , the 10web are best fit in ,
    desktop are ok ,mobile needs to optimize more …

    thanks so much again for your great help

    Have a great day

    #607859

    wensen32
    Participant

    Hi Hung Pham

    Would you please let me know how to delete the slider ,thanks so much for your great help

    Vincent

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    #608026

    Hung Pham
    Keymaster

    Hi wensen32,

    1. I checked the PageSpeed report and it displays good results https://pagespeed.web.dev/analysis/https-cashmerecustom-com/cboo9vsakw?form_factor=mobile

    General site speed depends on many factors, not just on the theme, but our theme is fully optimized.
    Google Pagespeed (and now GTmetrix) scores with 20-50 points for mobile performance for 99% of websites built with WordPress.

    2. In order to enable / disable Sliders post type, please go to Theme Settings > Others and disable Enable custom slider option.

    Regarding Sidebars, there is no such an option like Sliders, unfortunately.

    If you have any other questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

    Best Regards,

    #612219

    wensen32
    Participant

    Hi Hung Pham :

    Good day With warm hearts. I hope this message meets you in good time.Would you please help me with the following issues?
    1> Header are missing on some pages
    2>adjust <the templates for all products > middle of the mobiles screen , I have tried and failed.

    thansk so much your help again

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    #612246

    wensen32
    Participant

    Hi Hung Pham
    we fixed the header issues , thanks so much again for your help

    Great day

    #612360

    Hung Pham
    Keymaster

    Hi wensen32,

    Glad to hear your issue has been resolved. Keep us in mind for future questions and concerns, we’re always here to help!

    Regards,

    #612422

    wensen32
    Participant

    Hi Hung Pham :

    Good day With warm hearts. I hope this message meets you in good time.Would you please help me with the

    templates for all products , it should be middle of the mobiles screen , this is not fixed yet ,

    thansk so much your help again

    Attachments:
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    #612743

    Hung Pham
    Keymaster

    Hi wensen32,

    Thanks for your patience.

    1. Header

    You set Overlap to the header, in case you don’t want to use it, please create new header without overlap then go to Theme Settings > Single product > Single product and you can set custom header for single product via Custom single product header dropdown.

    2. Arrows

    To assist you in the best possible manner, I kindly ask that you please provide me temporary wp-admin info (wp-admin URL, username, password) to the Private Content area, this will allow me to thoroughly investigate and address your concerns more efficiently.

    Regards,

    #612745

    wensen32
    Participant

    Hi thanks so much for your mail please check the access at private content ,

    #613114

    Hung Pham
    Keymaster

    Hi wensen32,

    Thanks for your patience.

    Admin credential is incorrect, please check again.

    Regards,

    #613129

    wensen32
    Participant

    thanks so much for your help , i did new password ,please check now ,

    thanks again for your help

Viewing 20 posts - 61 through 80 (of 80 total)