Footer Display

Hi,
Sorry, our security system is blocking unknown IP addresses.
Could you please provide me with your IP address so I can authorize you to log in to the back office?
Sincerely,
kad

Hi sevtra7,

I am using dynamic IPs so it’s hard to give you an exact one. I am come from Viet Nam.

Regards,

Hello,
I just disabled the security plugin for 24 hours. Tomorrow at 9:00 AM French time, the plugin will be reactivated!
Sincerely,
Kad

Hi sevtra7,

Thank you but it is expired. Please extend more than 48 hours instead.

Kind Regards,

Hi,
I just deactivated it!
Sincerely,
Kad

Hi sevtra7,

Thanks for your patience.

I tested on your site, and the orders generated randomly when I refreshed the page, which didn’t happen on my local.

You should deactivate all plugins (except Required Plugins) and then reactivate them one by one. This makes it very easy to isolate the plugin causing problems.

Please let me know how it goes.

Regards,

Hi,

We’ve disabled all non-essential plugins, then reorganized the categories (see Front Office!) in the attached file.

Can you rerun your tests and let us know the results?

Tomorrow, we’ll reactivate the plugins, one at a time, to find out which plugin is causing the problem!

We’ve left the security plugin disabled so you can log in to the back office.

Sincerely,

Kad

Attachments:

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Hi sevtra7,

I checked your site and it worked properly now.

You should reactivate them one by one. This makes it very easy to isolate the plugin causing problems.

Regards,

Hi,
I’d like to change some icons on the Woodmart theme. Where can I find icons with the same design?
See print screen!
Sincerely,
Kad

Attachments:

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Hi sevtra7,

Thanks for your patience.

Please edit the Footer content and you will see these icons.

Kind Regards,
Hung PD

Hi,
You’re not answering my question!

I didn’t ask you where the icons are, but where can we find the range of icons you used for the front office?

We want to modify the icons but keep the same style!

Sincerely,

kad

Hi,
We want to install this presentation in the header of our site. How do I do this?

See print screen!

Sincerely,

kad

Attachments:

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Hi,
We want to reduce the size of blocks and images, but also add more.

Do you use a plugin for this?

If not, how do I do it?

See print screen!

Sincerely,

kad

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Hi sevtra7,

You can select Product categories widget > Style tab and you can change the number of columns https://prnt.sc/LorIh6HWJf0E

Regards,
Hung PD

Hi,

Thank you for your response, but we asked two other questions that we didn’t get an answer from you?

Topic No.: #661699

Topic No.: #662521

Sincerely,

Kad

Hi sevtra7,

Thanks for your patience.

1. 661699

To assist you in the best possible manner, I kindly ask that you please provide me temporary wp-admin info (wp-admin URL, username, password) to the Private Content area, this will allow me to thoroughly investigate and address your concerns more efficiently.

2. 662521

Navigate to WoodMart > Header builder > edit default header (highlighted star icon) or you can go through the admin bar directly https://prnt.sc/Ct9ehRDvvDV9. And you can edit top bar content.

Please refer to this article https://xtemos.com/docs-topic/woodmart-header-builder/

Regards,
Hung PD

Hi,
Regarding Topic No.: 661699, we just want to change the icons, to have 5 icons instead of 4, but not their sizes!

I’d be happy to give you access to the back office, but I don’t see the point?!

The access details are sent to you with this topic, via your secure FTP email!

Sincerely,

kad

Hi sevtra7,

Thanks for details.

I always redirected to 127.0.0.1 when I was trying to access to your site.

Kind Regards,
Hung PD

Hi,
Thanks, but we’ll solve this problem within the company!
Sincerely,
kad

Hi sevtra7,

Thanks for your patience.

Please let me know when you resolved the issue.

Regards,
Hung PD

Hi,
We want to display the subcategories on a page, as thumbnails, but without displaying the column.
How do I disable it?

See print screen!
Sincerely,

Kad

Attachments:

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Hi sevtra7,

I guided you before https://xtemos.com/forums/topic/footer-display-2/page/5/#post-642531

Regards,
Hung PD

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