Home Forums WoodMart support forum For the second time, Cannot update the theme ):

For the second time, Cannot update the theme ):

Viewing 11 posts - 1 through 11 (of 11 total)
  • Author
    Posts
  • #67354

    jodyshop
    Participant

    I get this every time trying to update the theme
    Update Failed: Download failed. cURL error 56: OpenSSL SSL_read: SSL_ERROR_SYSCALL, errno 104

    I tried to disable plugins, Delete cache, Delete temp files, but nothing really works):

    Very disappointed ):

    #67362

    Artem Temos
    Keymaster

    Hi,

    Please, provide us your admin access so we can login and check this on your side.

    Thank you in advance.

    #67389

    jodyshop
    Participant

    No need! I tried just now and it’s updated successfully! So strange! I did not do anything 🙂

    It now WoodmartVersion: 2.8.0

    Thanks for the great super fast reply 🙂

    #67391

    Artem Temos
    Keymaster

    Yes, it was a problem on our side. Now we fixed 🙂

    Kind Regards

    #67393

    jodyshop
    Participant

    Hum, So, now it’s my turn to ask for a compensation!

    I need new BMW, NY City apartment, $100,000 USD Bank account.

    I think this is a tiny compensation compared to the huge loss and disappointment I found due to this error.

    Deal?

    #67401

    Artem Temos
    Keymaster

    Oh, we have to make sooo many of sales to compensate you this bug. Maybe just “Thank you” from our developer that forgot to upload an updated file to the repository will be enough? 🙂

    #67412

    jodyshop
    Participant

    Sure, Thank you is pretty enough! I like the regular theme updates which make the theme #1 to its competitors. Anyway, I am thinking of writing a blog post on my Jodyshop Blog promoting your theme. Yes, It will be free but with a commission on sales.

    let me know what you think?

    #67416

    wab11287
    Participant

    I hate to post on another topic but its the exact same issue and I didnt want to make a new post.

    Trying to update theme and getting the error:

    Update Failed: Download failed. cURL error 56: OpenSSL SSL_read: SSL_ERROR_SYSCALL, errno 104

    #67417

    jodyshop
    Participant

    @wab11287 Now worry my friend, the issue has been resolved once they fixed the issue. If you still facing the issue, please clear cache from your WP site or from CloudFlare if any.

    #67418

    wab11287
    Participant

    Will check cloudflare and try again. Thanks

    #67428

    Artem Temos
    Keymaster

    Hey @jodyshop, we would be glad to see this blog post and you are free to insert your affiliate link there and earn your commission on ThemeForest.


    @wab11287
    , could you please send us your admin and FTP access if you will not be able to update it?

Viewing 11 posts - 1 through 11 (of 11 total)