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Forms not working on mobile devices

Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • #273530

    achiartistul
    Participant

    My website forms are not working on mobile devices. I have tried multiple plugins, Contact Form 7, WPForms, and Jetpack Forms. All have the same issue, works on PC but not on mobile devices (I have tested only on Android). I don’t get any errors or messages, the submit button simply does nothing.
    Please advise.

    #273546

    Hello,

    Please make the full backup of your site as well as the Theme settings export and check the issue on the Storefront theme to detect if our theme causes the problem. Storefront is a free theme developed by WooСommerce.

    Best Regards

    #273563

    achiartistul
    Participant

    It’s working with Storefront.

    #273598

    Hello,

    Please provide your site admin access to the private area as well as a page URL with the form that does not work.

    Please confirm the permit for us to check it with the Storefront, deactivate the plugins not related to the theme.

    Best Regards

    #273604

    achiartistul
    Participant

    Ok.

    #273807

    Hello,

    Please check the credentials we cannot login.

    Best Regards

    #273813

    achiartistul
    Participant

    Please check again.

    #274014

    Hello,

    We shall make our theme compatible with this CF7 version in the nearest update that would be released by the end of the month.

    Meanwhile, please install the previous version of the plugin: https://github.com/takayukister/contact-form-7/releases/tag/v5.3.2

    Best Regards

    #275514

    achiartistul
    Participant

    Thank you, it’s working now.

    #275581

    You are welcome! If you have any questions please feel free to contact us.

    We will appreciate highly if you spend a couple of minutes and answer the questions provided here: https://8uehqcg4tjy.typeform.com/to/IgyV2EiP

    Best Regards

Viewing 10 posts - 1 through 10 (of 10 total)