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Four issues
- This topic has 12 replies, 3 voices, and was last updated 7 years, 5 months ago by Eric Watson.
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August 13, 2017 at 5:26 am #17500
procyon82ParticipantHi,
Great theme, thanks for creating it. I am running into four issues.
1) The images appear above the categories. I am using product images as category images using this method: https://blog.ashfame.com/2014/03/woocommerce-product-image-category-image/
2) If I try to sort by price (ex. high to low) it doesn’t do that sometimes.
3) I can’t switch to different pages when using the page numbers or arrows at the bottom. Sometimes it will go to page 2.
4) All ‘buy now’ links in quick view are broken.
5) Also how can I add a right nav to my shop? I went to ‘theme settings’, ‘shop’, ‘shop page layout’ and selected ‘2 column right’, but it doesn’t seem to add a sidebar.
August 13, 2017 at 10:52 am #17503
Artem TemosKeymasterHello,
Thank you for choosing our theme and contacting us.
1. Could you please explain the problem in a bit more details since the link doesn’t work for us?
2. Are you sure that this issue caused by our theme? Could you please check how it works with default WordPress theme?
3. It is caused by slow server response that doesn’t work with AJAX correctly. You need to increase your server and website performance or disable AJAX shop function in Theme Settings -> Shop.
4. Please, provide your FTP access so we can check it.
5. You need to add your widgets to the sidebar also in Appearance -> Widgets.
Kind Regards
XTemos StudioAugust 13, 2017 at 3:19 pm #17506
procyon82ParticipantHi,
1) it’s the same as https://gist.github.com/ashfame/9629652
2) #3 fix also fixed #2
5) Thanks
6) One more question. How can I remove the drop down filter from the categories that don’t have products and only show the filters when products are shown?
August 13, 2017 at 4:49 pm #17513
Artem TemosKeymasterHi,
1. Sorry, but this question is related to additional code customization of the WooCommerce plugin and it is out of our theme support scope.
6. Could you please send us a link of such a category?
August 17, 2017 at 12:41 pm #17692
procyon82ParticipantI have removed the custom code. Do you know how I can get product images to show as category images?
August 17, 2017 at 2:34 pm #17706
Eric WatsonParticipantHello,
Could you please explain in a bit more details this question?
Kind Regards
XTemos StudioAugust 17, 2017 at 11:59 pm #17722
procyon82Participant.
August 18, 2017 at 3:49 am #17726
procyon82ParticipantAlso have you been able to figure out what the problem is with #4?
August 18, 2017 at 7:51 am #17737
Eric WatsonParticipantHello,
You can set any picture for the category in Dashboard -> Products -> Categories -> Your category -> Thumbnail
See the screenshot http://prntscr.com/g9xz864) Please, provide your FTP and WordPress admin access so we can check it.
Kind Regards
XTemos StudioAugust 18, 2017 at 12:50 pm #17762
procyon82ParticipantSee above. I mentioned it in private content.
August 18, 2017 at 1:49 pm #17771
Eric WatsonParticipantPlease, provide your FTP host address and WordPress admin access so we can check it. Because we tested on our server and we could not repeat the error.
Kind Regards
XTemos StudioAugust 18, 2017 at 4:50 pm #17779
procyon82ParticipantMy bad. Here are the additional details.
August 18, 2017 at 8:36 pm #17797
Eric WatsonParticipantPerhaps the problem is caused by one of the plugins, so we need access to the admin panel of the site to try to turn off additional plugins.
Could you please provide WordPress admin access.Kind Regards
XTemos Studio -
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