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Four issues

Viewing 13 posts - 1 through 13 (of 13 total)
  • Author
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  • #17500

    procyon82
    Participant

    Hi,

    Great theme, thanks for creating it. I am running into four issues.

    1) The images appear above the categories. I am using product images as category images using this method: https://blog.ashfame.com/2014/03/woocommerce-product-image-category-image/

    2) If I try to sort by price (ex. high to low) it doesn’t do that sometimes.

    3) I can’t switch to different pages when using the page numbers or arrows at the bottom. Sometimes it will go to page 2.

    4) All ‘buy now’ links in quick view are broken.

    5) Also how can I add a right nav to my shop? I went to ‘theme settings’, ‘shop’, ‘shop page layout’ and selected ‘2 column right’, but it doesn’t seem to add a sidebar.

    #17503

    Artem Temos
    Keymaster

    Hello,

    Thank you for choosing our theme and contacting us.

    1. Could you please explain the problem in a bit more details since the link doesn’t work for us?

    2. Are you sure that this issue caused by our theme? Could you please check how it works with default WordPress theme?

    3. It is caused by slow server response that doesn’t work with AJAX correctly. You need to increase your server and website performance or disable AJAX shop function in Theme Settings -> Shop.

    4. Please, provide your FTP access so we can check it.

    5. You need to add your widgets to the sidebar also in Appearance -> Widgets.

    Kind Regards
    XTemos Studio

    #17506

    procyon82
    Participant

    Hi,

    1) it’s the same as https://gist.github.com/ashfame/9629652

    2) #3 fix also fixed #2

    5) Thanks

    6) One more question. How can I remove the drop down filter from the categories that don’t have products and only show the filters when products are shown?

    #17513

    Artem Temos
    Keymaster

    Hi,

    1. Sorry, but this question is related to additional code customization of the WooCommerce plugin and it is out of our theme support scope.

    6. Could you please send us a link of such a category?

    #17692

    procyon82
    Participant

    I have removed the custom code. Do you know how I can get product images to show as category images?

    #17706

    Eric Watson
    Participant

    Hello,

    Could you please explain in a bit more details this question?

    Kind Regards
    XTemos Studio

    #17722

    procyon82
    Participant

    .

    #17726

    procyon82
    Participant

    Also have you been able to figure out what the problem is with #4?

    #17737

    Eric Watson
    Participant

    Hello,

    You can set any picture for the category in Dashboard -> Products -> Categories -> Your category -> Thumbnail
    See the screenshot http://prntscr.com/g9xz86

    4) Please, provide your FTP and WordPress admin access so we can check it.

    Kind Regards
    XTemos Studio

    #17762

    procyon82
    Participant

    See above. I mentioned it in private content.

    #17771

    Eric Watson
    Participant

    Please, provide your FTP host address and WordPress admin access so we can check it. Because we tested on our server and we could not repeat the error.

    Kind Regards
    XTemos Studio

    #17779

    procyon82
    Participant

    My bad. Here are the additional details.

    #17797

    Eric Watson
    Participant

    Perhaps the problem is caused by one of the plugins, so we need access to the admin panel of the site to try to turn off additional plugins.
    Could you please provide WordPress admin access.

    Kind Regards
    XTemos Studio

Viewing 13 posts - 1 through 13 (of 13 total)