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Free Shipping Bar

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  • #570788

    S_O_F
    Participant

    Hi

    We have activated the Free Shipping bar in Woodmart settings for min order value of 1000/-, the same is enabled in the various Shipping Zones .

    However this is not working as expected, the moment we “Add to Cart” an Item with value less than 1000, it shows as Qualified for Free Shipping.

    Please help fix the issue

    Website info see in other section

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    #570836

    Hello,

    Please follow this complete guide and check the issue:
    https://xtemos.com/docs-topic/free-shipping-progress-bar/

    Best Regards.

    #570838

    S_O_F
    Participant

    I have done as per the documentation but still no luck, see attached

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    #570937

    S_O_F
    Participant

    See attached, even though the Shipping zones have different Free Shippping Rates, it shows as 1.00 only , which is what is causing the issue

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    #570988

    Hello,

    You need to add products to the cart then it will show the free shipping bar message.
    https://ibb.co/mzzk61y

    Best Regards.

    #571157

    S_O_F
    Participant

    I guess there is a disconnect here see images numbered 1 , 2 ,3 to make you understand that its not working

    1. Firstly my different Shipping Zones have Free Shipping configured with 1000,1500 or 2000, but the FREE bar shows to add only 1.00

    2.Once I add a product to CART , it immediately says you qualify for free shipping instead it should say “You need to add another X amount to qualify for FREE shipping, no ?

    3. In the View Cart or Check out the FREE Shipping is always enabled even if the amount is less than the Shipping Zones

    Hope you will help resolve this soon

    See atttached images

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    #571694

    Hello,

    Now I have checked your site and it is working fine.
    https://ibb.co/QjS8mnR

    Check back your site and check the issue.

    Best Regards.

    #572958

    S_O_F
    Participant

    Thank you this is working fine , you may close the ticket

    #572966

    Most Welcome!!!.

    I’m so happy to hear you are pleased with the Theme and Support. XTEMOS strives to deliver the best customer experience, and it makes our day to hear we have accomplished that.

    We count ourselves lucky to have you as a customer. You can always reach us at any time. We are always here to help you.

    Thanks for contacting us.
    Have a great day.

    Topic Closed.
    Best Regards.

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