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Frequently bought together

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  • November 30, 2022 at 1:52 pm #425060

    Alex
    Participant

    Why does this function look completely different on your screenshot than on the website?
    https://prnt.sc/Asye8pW0XHEZ

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    November 30, 2022 at 3:32 pm #425098

    Luke Nielsen
    Keymaster

    Hello,

    We appreciate your message!

    Please disable all third-party plugins and provide the access to the admin dashboard so I can investigate the issue on your side.

    I await your response.

    Kind Regards

    December 1, 2022 at 7:53 pm #425523

    Alex
    Participant

    Hello

    December 2, 2022 at 3:16 pm #425727

    Luke Nielsen
    Keymaster

    Hello,

    Please confirm the permission for the plugin’s deactivation, switching to the parent theme. As soon as we complete the testing we will enable all back.

    Looking forward to collaborating with you.

    Kind Regards

    December 4, 2022 at 6:15 pm #426105

    Alex
    Participant

    Yeah, confirmed.

    December 6, 2022 at 10:54 am #426573

    Luke Nielsen
    Keymaster

    Hello,

    Sorry for the delay.

    Please navigate to Theme Settings -> Shop -> Frequently Bought Together and set the “Form width” as by default – 350px.

    https://monosnap.com/file/TJazinyO00NxBg2lqFD65b5cVA7MVB

    In the meantime, feel free to ask me any questions you may have.

    Kind Regards

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Viewing 6 posts - 1 through 6 (of 6 total)