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Frequently bought together Add to cart not work

Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • #421694

    ville
    Participant

    Add to cart button keeps spinning. Once I refresh the page the products were added to the cart.

    When I am logged in my site as admin Add to cart button works just like it should.

    Core Versio 1.0.35
    Woodmart 7.0.4

    #421698

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    Please deactivate all the plugins except these ones:

    Slider Revolution
    Elementor
    Woodmart Core
    Contact Form 7
    MailChimp for WordPress
    WooCommerce
    Safe SVG
    Switch to the parent theme if you use the child one and check how it works.

    If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    In case, the problem remains, even after all the plugins are deactivated, provide your site admin access (insert the site credentials into the Private content block under the message area) and confirm the permission for plugins deactivation, switching to the parent or default theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

    Best Regards

    #422026

    ville
    Participant

    Hi,
    Thank you for help. There was problem with WP Rocket and cache.

    Now I found another issue. Frequently bought together gives discount from normal price not discounted price.

    Attachments:
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    #422300

    Hello,

    Sorry for the delay.

    Please insert the site admin access into the Private content below the message area. We will take a closer look at the case.

    Please, confirm the permission for plugins deactivation, and switching to the parent theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

    Best Regards

    #441430

    ville
    Participant

    Here is access to the staging site.

    #441576

    Hello,

    Your site is protected, could you give the access?

    Please confirm the permission to test the issue on the Storefront theme.

    Best Regards

    #441585

    ville
    Participant

    Hi,

    Here is the credentials

    #441887

    Hello,

    Could you kindly explain what is wrong? I check the product and see the sales prices: https://gyazo.com/906ff00687717e643ee680fe75a85259 then I added to the cart and go to the checkout and see the same prices with a discount: https://gyazo.com/b411e3c65e0f2b6efda339ded6fa43e0

    Best Regards

    #441929

    ville
    Participant

    Hi,

    This product is one of the FBT product.
    https://woocommerce-936825-3255524.cloudwaysapps.com/tuote/oneplus-nord-panssarilasi-takakameralle/
    Normal price is 9,99 and sale price is 1,00.

    At the same time on the FBT that item price is 8,99 ( check screenshot )

    Did you find any reason for that Add to cart button?

    Attachments:
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    #442214

    Hello,

    I still cannot figure out. I check this screen Näyttökuva-2023-2-10-kello-6.58.22.png and I do not see price of 1 USD.

    Best Regards

Viewing 10 posts - 1 through 10 (of 10 total)