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Frequently bought together feature and currency conversion plugins compatability

Viewing 12 posts - 1 through 12 (of 12 total)
  • Author
    Posts
  • #418998

    Little Panda
    Participant

    Hello again,

    We love your ‘frequently bought together’ feature introduced in the latest update. One issue we can see is that currency conversion plugins do not play nicely with this feature.

    The correct frequently bought together discounted prices are shown on the product page and cart but at the checkout page only the non discounted prices are shown. This happens when any other currency except our default store currency is selected using the converter.

    Please see further details in the private area. We are not sure if you can do anything as we know this may be an incompatibility with currency conversion plugins but thought we would ask nevertheless.

    Best wishes
    Panda

    #419406

    Hello,

    Sorry for the delay.

    Please insert the site admin access as well as FTP access into the Private content below the message area. We will take a closer look at the case.

    Best Regards

    #419448

    Little Panda
    Participant

    Hello. Sure. Please check the private area for details.

    Let me know if you have any questions

    Regards

    Panda

    #419938

    Hello,

    Please deactivate all the plugins except these ones:

    Slider Revolution
    Elementor
    Woodmart Core
    Contact Form 7
    MailChimp for WordPress
    WooCommerce
    Safe SVG

    If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    In case the problem remains, please clone the site and move to a testing platform where we can check deeply.

    Best Regards

    #420027

    Little Panda
    Participant

    Hello. We deactivated plugins except for those in your list and the issue still occurs.

    Staging site details are in the hidden area

    #420523

    Hello,

    Our developers have fixed this issue. Pleases check.

    We will fix this in the nearest update.

    If you have any questions please feel free to contact us.

    Best Regards

    #420541

    Little Panda
    Participant

    Hi xtemos,

    That’s great. When is the update coming?

    Do you have a way I can apply the fix now to my live site as you made the fix on our staging site?

    Kind Regards

    Panda

    #420656

    Hello,

    I cannot tell you the exact date of updating. The recent version is 7.0.4. Please update. If we do not release it within one week, contact us with the live site access we will fix it.

    Best Regards

    #420812

    Little Panda
    Participant

    Appreciate that. We were hoping to have it working for the Black Friday sales period which starts in a few days time.

    #421411

    Hello,

    Please update the theme up to 7.0.4 and apply this patch: 420956

    Let us know if you have any issues.

    Best Regards

    #421461

    Little Panda
    Participant

    Outstanding! Patched and fixed.

    You have once again proved why your theme is the best available for Woocommerce right now and going forward into the future.

    #421709

    Our developers are happy to help you, write to us when you have any difficulties or issues with our theme.

    We would be grateful for your rate and feedback on http://themeforest.net/downloads in case you are satisfied with our theme and customer service

    Thank you in advance!

    Wish you a wonderful day!

Viewing 12 posts - 1 through 12 (of 12 total)

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