Frequently bought together feature and currency conversion plugins compatability

[Little Panda]

Hello again,

We love your ‘frequently bought together’ feature introduced in the latest update. One issue we can see is that currency conversion plugins do not play nicely with this feature.

The correct frequently bought together discounted prices are shown on the product page and cart but at the checkout page only the non discounted prices are shown. This happens when any other currency except our default store currency is selected using the converter.

Please see further details in the private area. We are not sure if you can do anything as we know this may be an incompatibility with currency conversion plugins but thought we would ask nevertheless.

Best wishes
Panda

• This topic was modified 2 years, 1 month ago by Little Panda.

Hello,

Sorry for the delay.

Please insert the site admin access as well as FTP access into the Private content below the message area. We will take a closer look at the case.

Best Regards

Hello. Sure. Please check the private area for details.

Let me know if you have any questions

Regards

Panda

Hello,

Please deactivate all the plugins except these ones:

Slider Revolution
Elementor
Woodmart Core
Contact Form 7
MailChimp for WordPress
WooCommerce
Safe SVG

If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

In case the problem remains, please clone the site and move to a testing platform where we can check deeply.

Best Regards

Hello. We deactivated plugins except for those in your list and the issue still occurs.

Staging site details are in the hidden area

Hello,

Our developers have fixed this issue. Pleases check.

We will fix this in the nearest update.

If you have any questions please feel free to contact us.

Best Regards

Hi xtemos,

That’s great. When is the update coming?

Do you have a way I can apply the fix now to my live site as you made the fix on our staging site?

Kind Regards

Panda

Hello,

I cannot tell you the exact date of updating. The recent version is 7.0.4. Please update. If we do not release it within one week, contact us with the live site access we will fix it.

Best Regards

Appreciate that. We were hoping to have it working for the Black Friday sales period which starts in a few days time.

Hello,

Please update the theme up to 7.0.4 and apply this patch: 420956

Let us know if you have any issues.

Best Regards

Outstanding! Patched and fixed.

You have once again proved why your theme is the best available for Woocommerce right now and going forward into the future.

Our developers are happy to help you, write to us when you have any difficulties or issues with our theme.

We would be grateful for your rate and feedback on http://themeforest.net/downloads in case you are satisfied with our theme and customer service

Thank you in advance!

Wish you a wonderful day!

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