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Frequently bought together feature and currency conversion plugins compatability
- This topic has 11 replies, 2 voices, and was last updated 6 months, 3 weeks ago by Elise Noromit.
November 6, 2022 at 8:14 am #418998
We love your ‘frequently bought together’ feature introduced in the latest update. One issue we can see is that currency conversion plugins do not play nicely with this feature.
The correct frequently bought together discounted prices are shown on the product page and cart but at the checkout page only the non discounted prices are shown. This happens when any other currency except our default store currency is selected using the converter.
Please see further details in the private area. We are not sure if you can do anything as we know this may be an incompatibility with currency conversion plugins but thought we would ask nevertheless.
November 8, 2022 at 2:31 am #419406
- This topic was modified 7 months ago by Little Panda.
Sorry for the delay.
Please insert the site admin access as well as FTP access into the Private content below the message area. We will take a closer look at the case.
Best RegardsNovember 8, 2022 at 7:12 am #419448
Hello. Sure. Please check the private area for details.
Let me know if you have any questions
PandaNovember 9, 2022 at 9:16 pm #419938
Please deactivate all the plugins except these ones:
Contact Form 7
MailChimp for WordPress
If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.
In case the problem remains, please clone the site and move to a testing platform where we can check deeply.
Best RegardsNovember 10, 2022 at 10:30 am #420027
Hello. We deactivated plugins except for those in your list and the issue still occurs.
Staging site details are in the hidden areaNovember 12, 2022 at 3:53 am #420523
Our developers have fixed this issue. Pleases check.
We will fix this in the nearest update.
If you have any questions please feel free to contact us.
Best RegardsNovember 12, 2022 at 7:14 am #420541
That’s great. When is the update coming?
Do you have a way I can apply the fix now to my live site as you made the fix on our staging site?
PandaNovember 13, 2022 at 7:38 am #420656
I cannot tell you the exact date of updating. The recent version is 7.0.4. Please update. If we do not release it within one week, contact us with the live site access we will fix it.
Best RegardsNovember 14, 2022 at 7:06 am #420812
Appreciate that. We were hoping to have it working for the Black Friday sales period which starts in a few days time.November 16, 2022 at 3:41 am #421411
Please update the theme up to 7.0.4 and apply this patch: 420956
Let us know if you have any issues.
Best RegardsNovember 16, 2022 at 8:36 am #421461
Outstanding! Patched and fixed.
You have once again proved why your theme is the best available for Woocommerce right now and going forward into the future.November 17, 2022 at 4:41 am #421709
Our developers are happy to help you, write to us when you have any difficulties or issues with our theme.
We would be grateful for your rate and feedback on http://themeforest.net/downloads in case you are satisfied with our theme and customer service
Thank you in advance!
Wish you a wonderful day!
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