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Frequently Bought Together it does not work

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #418069

    Jean-Michel
    Participant

    Hi:-)
    Just installed the new update and activated Frequently Bought Together and made groups. However, no popup appears when I put one of these products in the shopping cart. Why does this not work?
    Many thanks for your help.

    #418089

    Luke Nielsen
    Keymaster

    Hello,

    Is there any chance that you could give me access to the dashboard area so I can have a look at the settings on your website, please?

    Also, please provide the URL link to the product that has such functionality.

    Kind Regards

    #418606

    Jean-Michel
    Participant
    #418694

    Luke Nielsen
    Keymaster

    Hello,

    I have checked the issue on your side, and after adding to the cart the popup appears and also the product on the cart page persists.

    https://monosnap.com/file/JekGXlNzpOAurRbrq9iiqNfp4JGang

    Please let me know if you sorted it out or if I missed something.

    Kind Regards

    #418763

    Jean-Michel
    Participant

    Hello

    That doesn’t appear for me. Is that because of my IP address?

    #419237

    Luke Nielsen
    Keymaster

    Hello,

    The old browser cache can affect it, so please try to clear the browser cache and check the issue again.

    Thanks for your time and have a great day.

    Kind Regards

Viewing 6 posts - 1 through 6 (of 6 total)