Frequently Bought Together shows incorrect bundle price

Hi,

I’ve got a problem where the Frequently Bought Together total bundle price shows an incorrect value for the Price incl. VAT. It actually displays the price inc vat of the cheapest item in the bundle only.

Please can you take a look?

Thank you

Hello,

Unfortunately, the link you provided is not workable.

Please insert the site admin access into the Private content below the message area. We will take a closer look at the case.

Please, confirm the permission for plugin deactivation, and switching to the parent theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

Best Regards

Hi Elise,

I’ve set up a login for you.

Many thanks

Please, update the theme to the latest version first. Then go to WoodMart -> Patcher and apply patch #469953
Let me know if it helps.

Kind Regards

Hello!

Artem Temos, we’ve applied the patcher you provided, but it doesn’t work. I guess the main issue in the function update_product_price with line $old_price = (float) $product->get_price();

I suggest replacing it with $old_price = (float) wc_get_price_including_tax($product); and it works on our site. However, as we CAN’T rewrite theme inc files and after theme updating probably this fix will be rolled. Could you please create a new patcher with this fix and check?

Thanks for advance.

Hello,

We can’t change it in the way you want because it is not correct. WooCommerce sale prices by default are taken from the original price without taxes.
But as we can see, it works correctly on your website at the moment.

Kind Regards

But after updating your theme all changes will be rolled, so it doesn’t make sense to change it in inc-files.
As you can see at the screenshot price of main product is 932.40 and this price with VAT but the total price of all products calculates without taxes and it’s wrong and gets customer confused. What do you think? How can we handle it?

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Please, send us your admin access so we can check this on your website.

Here are the credentials to log in as an administrator. Do you need any other data?

Hello,

You can fix it by applying patch # 480823. To do this, go to Dashboard -> WoodMart -> Patcher, find the corresponding patch and click on the “Apply” button. Let us know if it works for you.

Kind Regards

Hey there,

the latest patch worked for displaying the correct price incl. VAT for the whole bundle, but it also created a new bug on our site. Now the strike through prices below the bundle products are being shown without VAT.

Hello,

Try to apply the patch #484242 too. Let us know if it solves this problem.

Kind Regards

Hey there,

that solved the problem. Many thanks for the quick response!

Best regards

Great, you are always welcome!

Hey, it seems like there is still one bug left: The bundle shows the correct price on the detail page. After adding the bundle to the cart, it shows a wrong price at the sidebar cart. When going to the cart itself, it shows the wrong price in the upper right corner, and another wrong one at the summary. After reloading the page, it shows the correct price in the upper right, but still the wrong one at the summary.

Hello,

Please, send us your admin access so we can check the configuration.

Thank you in advance

Sure.

Hello,

Could you please update the theme to the latest version 7.2.5 and see how it works? Let us know if it helps.

Kind Regards

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