freshly installed and import black friday prebuilt , its mobile layout is a mess

hi,
where to submit a ticket? i just freshly installed and import black friday prebuilt webiste ,why its mobile layout is a mess? all version is the latest

sincerely

waiting for reply,
why freshing install have problem?

Hello,

Please try to deactivate the plugins not related to the theme and import the demo again.

Try to Increase the “PHP Max Input Vars” parameter to 10000 or higher in your PHP configuration and import the demo again.

If you have any questions feel free to contact us.

Best Regards

hi

1,all installed plugins are recommended woodmart installation instrunction,which one is not related to the theme?
2,PHP Max Input Vars alreadly is 10000,

did you check the website’s backend?

sincerely

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Hello,

Please deactivate all the plugins except these ones:
Slider Revolution
Elementor
Woodmart Core
Contact Form 7
MailChimp for WordPress
WooCommerce
Safe SVG

Switch to the parent theme and import the demo again and check the issue.

Best Regards

problem solved,(guess because of two avada plugins)

Sounds Great! that your issue has been solved.

I’m so happy to hear you are pleased with the Theme and Support. XTEMOS strives to deliver the best customer experience, and it makes our day to hear we have accomplished that.

We count ourselves lucky to have you as a customer. You can always reach us at any time. We are always here to help you.

Thanks for contacting us.
Have a great day.

Topic Closed.
Best Regards.

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