Thank you very much for choosing our theme and for contacting us.
I do hope you have made the full backup of your site, you could update the theme incorrectly. Please restore the site and provide login details into the private area I will update.
That is what I am getting. Why is’t still not showing full width after your upload? The previous version of Basel, all pages including product pages can be full width.
Yes. I changed it to Content Full Width in Theme Settings> General Layout and still not working. When you do it from your end, does it work? If it does, can you share it working on the product page?