Full-Width not displaying on all pages
-
Recently purchased and updated to the latest version of Basel and the updated removed all our full-width pages.
Hello,
Thank you very much for choosing our theme and for contacting us.
I do hope you have made the full backup of your site, you could update the theme incorrectly. Please restore the site and provide login details into the private area I will update.
Best Regards
I am hoping you can get this figured out prior to us loading the site into the main live site.
Hello,
I do not see full width on the current theme version: https://gyazo.com/9734852ddf9032c51ba117410c8beabb
I have updated the theme, and it is the same after the update: https://gyazo.com/e042f41a4752e6a451e4da093e6de1ab
Please check
Best Regards
That is what I am getting. Why is’t still not showing full width after your upload? The previous version of Basel, all pages including product pages can be full width.
Hello,
Please try to enable Content full width in the Theme Settings > General layout https://prnt.sc/w4ydra
Best Regards
Yes. I changed it to Content Full Width in Theme Settings> General Layout and still not working. When you do it from your end, does it work? If it does, can you share it working on the product page?
Attachments:
You must be
logged in to view attached files.
Hello,
I am checking the Theme settings > General layout https://prnt.sc/w5ifnj
Please set “content full width” deactivate all the plugins not related to the theme and switch the parent theme, check the issue.
Best Regards