functions.php on line 386

Hi,

Quote below of post put on comments of item details;

Hi,

Have installed theme and getting the following error on product pages;

Fatal error: Call to undefined method Taxonomy_Metadata::get() in /home/bb/public_html/wp-content/themes/basel/inc/functions.php on line 386

This appears after the short description, no add to cart button is visible. Only shows this error on variable products pages, not simple products.

I updated our wordpress and woocommerce, all plugins are installed, updated all plugins, deactived non-used plugins.

Checked php limits with host as per documentation and these are set to;

memory_limit 1024M post_max_size 32M upload_max_filesize 222M

Lastly, server is running PHP 5.6.30

I have updated theme files again and overwritten all existing and the issue still happens. It is also happening on product category pages too.

I have listed login info on the private content box for you.

Thanks

Hello,

Thank you for choosing our theme and contacting us.

We see a lot of third party plugins still installed and activated. Could you please turn them off to make sure that there no any issues with some of them?

Kind Regards
XTemos Studio

Hi

Thought I had deactivated all, found out they hadn’t, done this and fixed the issue
Thanks for your assistance.

Great, you are welcome!

[Author]

Posts