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Get instagram account id : No account added
- This topic has 14 replies, 3 voices, and was last updated 4 years, 2 months ago by
Artem Temos.
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AuthorPosts
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August 16, 2021 at 11:17 pm #312821
NoirParticipantI looked through the facebook and instagramm settings many times, but I’m not getting anything, help
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You must be logged in to view attached files.August 17, 2021 at 6:41 am #312861
Aizaz Imtiaz AwanKeymasterHello,
Instagram has blocked AJAX integration, you will have to configure the Instagram via API, please find the instruction here: https://xtemos.com/docs/woodmart/faq-guides/setup-instagram-api/
Recently Facebook has changed the interface and this new view is a bit confusing. We shall update the manual accordingly.
As soon as your page has been created, you need to find the Instagram tab:
1. Click pages: https://gyazo.com/44c594a6f0c01a040c2a452723ec438f2. Enter the page and find the menu on the left, scroll it to find “Settings” then scroll and find the Instagram tab https://gyazo.com/edb0b8757f198efedd6d14da54013a51
Regards.
August 17, 2021 at 6:34 pm #313033
NoirParticipantThe business account is zoomed and linked to the facebook page, before writing to you, I studied the documentation and the forum
August 18, 2021 at 8:44 am #313120
Artem TemosKeymasterPlease, add our account to your Facebook APP administrators list so we can check the configuration
August 18, 2021 at 2:13 pm #313166
NoirParticipantready
August 19, 2021 at 6:31 am #313242
Artem TemosKeymasterCould you please send us a screenshot of where you added this account on Facebook? We don’t see any notification on our side.
August 19, 2021 at 10:21 am #313328
NoirParticipantI added you as an administrator, in the settings you can see that the account is my_cosmetics.store. tied to the page https://www.facebook.com/My-Cosmetics-102415438813129
August 19, 2021 at 10:34 am #313331
NoirParticipantyou can see that the account is my_cosmetics.store. tied to the page https://www.facebook.com/My-Cosmetics-102415438813129
Attachments:
You must be logged in to view attached files.August 19, 2021 at 11:19 am #313345
Artem TemosKeymasterPlease, add that account to your Facebook administrators list as shown on the screenshot https://monosnap.com/file/LOd3XowD0OOAxbyOkdoMUtsXS3cTjV
August 19, 2021 at 12:32 pm #313372
NoirParticipantYesterday I added your colleague or you as an administrator
Attachments:
You must be logged in to view attached files.August 19, 2021 at 12:49 pm #313379
Artem TemosKeymasterPlease, send us your admin access so we can try to connect your account now. We have tested it on our dev website and it works correctly.
August 19, 2021 at 1:06 pm #313389
NoirParticipantadd
August 19, 2021 at 1:22 pm #313402
Artem TemosKeymasterWe have connected your Instagram account. We don’t know why the error appears when you try to do this with your account.
August 19, 2021 at 2:16 pm #313415
NoirParticipantThank you very much
August 19, 2021 at 2:25 pm #313419
Artem TemosKeymasterYou are welcome!
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