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Get instagram account id : No account added

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  • #312821

    Noir
    Participant

    I looked through the facebook and instagramm settings many times, but I’m not getting anything, help

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    #312861

    Hello,

    Instagram has blocked AJAX integration, you will have to configure the Instagram via API, please find the instruction here: https://xtemos.com/docs/woodmart/faq-guides/setup-instagram-api/

    Recently Facebook has changed the interface and this new view is a bit confusing. We shall update the manual accordingly.

    As soon as your page has been created, you need to find the Instagram tab:
    1. Click pages: https://gyazo.com/44c594a6f0c01a040c2a452723ec438f

    2. Enter the page and find the menu on the left, scroll it to find “Settings” then scroll and find the Instagram tab https://gyazo.com/edb0b8757f198efedd6d14da54013a51

    Regards.

    #313033

    Noir
    Participant

    The business account is zoomed and linked to the facebook page, before writing to you, I studied the documentation and the forum

    #313120

    Artem Temos
    Keymaster

    Please, add our account to your Facebook APP administrators list so we can check the configuration

    #313166

    Noir
    Participant

    ready

    #313242

    Artem Temos
    Keymaster

    Could you please send us a screenshot of where you added this account on Facebook? We don’t see any notification on our side.

    #313328

    Noir
    Participant

    I added you as an administrator, in the settings you can see that the account is my_cosmetics.store. tied to the page https://www.facebook.com/My-Cosmetics-102415438813129

    #313331

    Noir
    Participant

    you can see that the account is my_cosmetics.store. tied to the page https://www.facebook.com/My-Cosmetics-102415438813129

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    #313345

    Artem Temos
    Keymaster

    Please, add that account to your Facebook administrators list as shown on the screenshot https://monosnap.com/file/LOd3XowD0OOAxbyOkdoMUtsXS3cTjV

    #313372

    Noir
    Participant

    Yesterday I added your colleague or you as an administrator

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    #313379

    Artem Temos
    Keymaster

    Please, send us your admin access so we can try to connect your account now. We have tested it on our dev website and it works correctly.

    #313389

    Noir
    Participant

    add

    #313402

    Artem Temos
    Keymaster

    We have connected your Instagram account. We don’t know why the error appears when you try to do this with your account.

    #313415

    Noir
    Participant

    Thank you very much

    #313419

    Artem Temos
    Keymaster

    You are welcome!

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