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Gifs are cracking up only on ios devices

Viewing 4 posts - 1 through 4 (of 4 total)
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    Posts
  • December 30, 2021 at 5:35 am #342643

    anuraag247
    Participant

    Hi Team,

    This is a recent issue! The gifs on our homepage are breaking up only on ios devices, be it iPhone or IPads (any version) for android or for Mac they are working just fine.

    This is right at the home page itself. Seeking some help here.

    Regards,

    Anurag

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    December 31, 2021 at 12:15 am #342810

    Elise Noromit
    Member

    Hello,

    Please, provide your site admin access (insert the site credentials into the Private content block under the message area).

    Best Regards

    December 31, 2021 at 6:26 am #342825

    anuraag247
    Participant

    Hi, Sharing details as needed.

    January 3, 2022 at 11:13 am #343151

    Elise Noromit
    Member

    Hello,

    Please deactivate all the plugins except these ones:

    Slider Revolution
    WPBakery Page Builder
    Woodmart Core
    Contact Form 7
    MailChimp for WordPress
    WooCommerce
    Safe SVG

    In addition, deactivate the lazy loading option in the Theme Settings > Performance > Lazy loading: https://prnt.sc/25sjgfg and check how it works, let us know if there are any problems occur in these conditions.

    Best Regards

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Viewing 4 posts - 1 through 4 (of 4 total)